WoodSpring Suites Orlando North - Maitland

Room was somewhat clean but they were many cockroaches. My room was 310 please get an exterminator other family members on our football team to stay the night there had the same complaint many cockroaches.The staff was nice and polite Because the staff was nice I was able to Upgrade my room to a two bedroom is the only reason why I’m giving you guys a 2 [Review collected by TrustYou]

A clean and comfortable place to rest your head. Angie is the best! She is kind, empathetic and helpful. Always goes above and beyond with a smile. My family and emotional support animals felt welcomed too. Thank you Woodsprings!

I have never been treated so bad my entire life. I had originally planned on staying there for 3 days. Your front desk staff was mean and very rude. I had people above me romping around all night into morning. I asked why. She said she had no complaints. She said I could check out early if I didn’t like it. So I did. Nasty people rude. I got my dogs and trying to pull cart out was horrible. I had a very nice guest offer to help me as your front desk people stood there and smirked. Never been so disrespected in my life! I better not be charged for the 3 nights. Do not stay here run away from this place.

Nightmare stay – health hazard and unacceptable treatment||Our stay at WoodSpring Suites North Maitland (Orlando) was an absolute nightmare and one of the worst hotel experiences my family has ever had.||The room was extremely dirty from the moment we arrived. The bathroom was filthy, and the carpet in the room was visibly dirty and poorly maintained. We also encountered cockroaches everywhere, which was shocking and completely unacceptable. Shortly after our stay began, my entire family became sick, which we strongly believe was caused by the unsanitary conditions of the room.||The common areas were just as bad. The corridors and elevator had a constant foul smell, and there was dog poop and urine throughout the premises, both inside and outside the building. The overall environment was u

I normally don't leave bad reviews since it's usually resolved at the front desk, 3rd party booking app, or a customer service support #. Me and my wife had a booking paid for a 2 night stay at the Maitland, Orlando location prior to our arrival. This reservation was made through Hotels.com/Expedia.com and paid $211.52. Upon arrival at around 630pm, we were at the front desk for almost an hour waiting for someone to show up so that we could check-in. We also tried ringing the "500" number 5 times on their landline but no one answered. Finally a gentlemen showed up and initiated the check-in process. After paying the deposit fee of $100, we mentioned that we have a dog. The front desk caught us surprised after saying that there is a $200 initial pet fee and $5/day fee after 5 days. On top o