Universal Endless Summer Resort - Dockside Inn and Suites

My family of four had a really great stay. My boys loved the pool, though it couldve been a bit warmer. The food was great at the market. Our room was nice, though the walls are super thin and could hear our neighbours having a full conversation in the bathroom almost as if they were in our room. We were on the second floor, which we didnt mind, as we often just took the stairs instead of waiting for an elevator. Shuttle buses were great and on time. Would definitely stay here again

We stayed in the two bedroom suite for dockside, the room was very spacious which gave us alot of room for our luggage without feeling cramped. all the staff from the front desk to the employees in pier 8 and house keeping were extremely nice and accommodating. we were in tower 1 so we parked in the parking garage that is just a very short walk to the elevators to our floor so it didn't take long at all to be able to access anything we left in the vehicle. the only downside I found to the hotel is Dockside and Surfside combine their busses so they seemed to always be filled to the brim whenever we went to use them, but it makes since because the hotels are right across from each other and saves time for guests having to wait for their particular bus to show.

Attention Celiac/ Gluten Free friends! This place was amazing with handling my allergy. There was so many food options and they took all the precautions. Everyone was knowledgeable about how to properly prepare my food. The resort was beautiful and well kept! Highly recommend!

We had an issue checking in that was completely my fault. Carlos, Isabel and Jonathan were WONDERFUL and helped us get checked in. Already outstanding customer service, right from the beginning. The hotel is beautiful, clean, and looks updated. We are staying in a two-bedroom suite, and it’s spacious and comfortable for our large family. The buses seem to be moving quickly and efficiently. Will definitely return!

This was my first time at Universal Studios so my first time at this hotel. It was great, check in was quick and informative. There is a market, starbucks, bar and souvenir shop in the lobby of this hotel. The rooms were clean and definitely gave the vibe of a beach shack. There is a shuttle bus right outside that takes you right to the parks and you're there in less than 10 mins once on the bus. I would definitely stay here again!