Tru by Hilton Pigeon Forge

We had a wonderful stay at this hotel! Everything was very clean and well maintained. The beds were actually very comfortable — even though I saw some other reviews saying otherwise, we slept great every night. The front desk staff was extremely kind and helpful, which made us feel very welcome from the moment we arrived. There was absolutely no funky smell anywhere in the hotel or in our room, which I really appreciated. The rooms have tile floors, which I personally loved — they feel much cleaner and fresher than carpet. Housekeeping comes every other day and did a great job keeping everything tidy. Breakfast was good and had different options each day, so it never felt boring. The location is also excellent — close to many attractions, museums, and things to do. Overall, we were ver

What a wonderful experience! All of the staff was very friendly and helpful, the room was very clean, and the shower was amazing! Never seemed to run out of hot water. The folks at the front desk always seemed to have a smile. James at the front desk was absolutely the best. Always smiling, always pleasant and was very helpful with suggestions. We will definitely be back, worth the 12-hour drive!

Positive: Great free breakfast, close to the island, clean and coffee Negative: Right in front of baseball fields, music and loud person talking on speaker early in the morning. Could hear inside of our room.

Extremely clean and well kept. Big breakfast variety (the bacon was done right, crisp, and delicious). The rooftop area is a huge asset with awesome views, plenty of furniture, and gas fireplace feature, a really great ambiance day or night. Still very impressed at how clean the place was in shared areas as well as in the rooms. Indoor pool is chilly but a nice option if your children insist on swimming. All staff were very friendly. We stayed in room 424 and had a great view of the island ferris wheel which is something my child is always excited to see. We normally stay at the Home2 next door but Tru will be our go-to place now. More bang for your buck if you don't need a full kitchen and bigger sq ft.

This was our first experience at a Tru Hilton and we loved it. The lobby is spacious and a great place to relax and visit with family and friends. Coffee is available 24/7 and there are foos ball tables. Plenty of other tables for games and computers, too. The rooms were nice and clean. Nice modern look and style. Breakfast was great as well. And the Sky Deck is a cool place to hangout as well. Loved it all.