Drury Plaza Hotel Pigeon Forge

From the time we walked in this beautiful hotel, until the time we left. Everyone was so friendly, the rooms were very cleanbig, welcoming. The bed was so comfortable, just like home. The breakfast bar was definitely a bonus. Scrambled eggs, sausage, pancakes, cereal, fruit, biscuit, and gravy! Very delicious!!! What a great way to start your day. The Dinner was delicious. It was hot, a variety of choices. Coffee all day! Popcorn until 8:00. Fountain drinks all day. We stayed for four days, every time you met an employee they smiled and spoke to us. The parking could not have been better. I will be back soon and we’ll search other Drury Plazas in other states. Thank you, Drury Plaza for the warm, welcoming, friendly Home away from home.

Big fan of Drury, this is a new hotel...just recently opened, and have a few bugs to work out, having said that, When I brought an issue to the front desk, it was addressed and handled quickly and professionally, I found the staff (with the exception of one young man at the front desk) to be professional, kind and accomadating. The people working in the dining area were amazing! All in all a great visit and a great place to stay.

Positive: Nice rooms. Big area downstairs breakfast Negative: Seems like the staff did not clean my room during the stay as well as they could. The bathroom facilitiy was not cleaned. Beds not made properly

My wife and I had a wonderful stay at this hotel from March 6th to the 8th. The hotel is spotlessly clean, both inside and out, and is conveniently located. Every employee we encountered was friendly and courteous. The check-in process was smooth and pleasant, and the staff member was incredibly helpful. The hotel offers ample seating areas for relaxation. The rooms were clean and comfortable. They also provide a complimentary breakfast with a wide variety of delicious options. There’s a great bar and restaurant within the hotel. The hotel offers a happy hour every night with free food and drinks. We had a fantastic time and will definitely be staying here again when we visit Pigeon Forge. Thank you for the exceptional service!

Every person from the moment we checked in was excellent and made us feel welcomed. Celeste, Tamsin, Ricky, MacKenzie, Frances, Cassie, Jacob, Jonathan, Zach, Shameka, Silvia, Chelsea, Steven, and Eddie were so kind and made us feel like Drury family!! My significant other had a birthday during our stay and Ms. Celeste, one of the Assistant General Managers, went out of her way to do something special for him. He was surprised and it made his day even more special! The daily free breakfast and kickback experience was so nice and the 3 adult beverages a bonus, for sure, if you are looking for that. This experience was awesome and we will definitely not only revisit this Drury again, but other Drury properties. Highly recommend! Tell them Kim and Shannon sent you!