The Charleston Place

5 stars PLUS! From arrival to departure the staff at the Charleston Place Hotel makes you feel like a VIP. From valet, bellmen, concierge and club staff they take the time to learn your name and make an effort to address you every time they see you. Very impressive. The hotel is beautiful and undergoing renovations. You would be hard pressed to tell from the areas we saw. We stayed in one of their newly renovated rooms and it was comfortable and charming. Decor was well thought out. It provided a southern luxury vibe you expect when visiting a city like Charleston. The hotel has great amenities and location is in the heart of Charleston walking distance to many sights and restaurants. My kids said it was the best hotel ever. They did have a candy bar in the club area. Rarely do I ever lo

The service is OUTSTANDING!!! First let me say from my reviews that I have a very high expectation from a luxury stay experience . Here's how it starts long travel day over the Holidays in route to here. When I arrive its very confusing as numerous one way streets and MapQuest leads you to a side of the hotel that you assume is the front but you can't enter nor can you turn towards it. In frustration I call the front desk. I get the most calming sweet woman on the other end of the phone that asks and addresses me by name that says please calm "I've Got You" . She proceeds to guide me through a maze of turns and streets and alleys that will lead me to the front of the hotel. ||As I start to arrive at the hotel a bellman runs to the middle of the street to guide me towards the entry way. As

Positive: Beautiful lobby and location Negative: Room 603 a/c was so loud we couldn’t use it, especially at night. We had to request a fan for our room.

This is a beautiful hotel well located near all the major attractions Charleston has to offer. We had a lovely, spacious room in the newly renovated area with a Juliet balcony overlooking Market Street which, in this block at least, was not too busy with cars - only the clopping of horses' hooves as they meandered tourists in carriages around the city. The service is the most outstanding I've ever encountered in a large hotel of this sort - the staff is very well trained ! They are friendly and helpful at all times, try to remember your name and assist with any request. I would particularly like to acknowledge Rudy in the dining room who always greeted us by name at breakfast and remembered our food/beverage preferences, Jessie in the bar area who took good care of us "old folks" in the bu

We cannot say enough wonderful things about our experience at The Charleston Place. From the moment we arrived, the level of service was exceptional and every staff member made us feel welcomed and valued, not just like a guest, but like someone they truly cared about. The attention to detail, warmth, and professionalism throughout the hotel created such a special atmosphere that it elevated our entire stay. We especially want to recognize Huy in the Club Lounge. His kindness, attentiveness, and thoughtful touches made a lasting impression. He anticipated our needs and always greeted us with a sincere smile. It’s rare to encounter someone so dedicated to making guests feel comfortable and appreciated. The Charleston Place is already a beautiful hotel, but it’s the people, especially t