SureStay Plus by Best Western Berkeley Springs

Initially the building gives you an older motel feel. But it has been well cared for and updated. Everything was clean inside and out of the room. The cost was very reasonable. Complimentary breakfast was more than ample. The staff was always friendly and happy to assist or answer questions.

We stopped here for one night on a road trip. The hotel is basic, but it's very clean and the staff were very friendly and helpful. We had an issue with our tv that was resolved quickly. The breakfast room is a little cramped, but the buffet was well maintained and included all the usual offerings. There is additional seating outside the breakfast room too. There's no elevator here, but there's only 2 floors. We would stay here again if we're in the area.

Very sweet and kind desk clerks! Excellent breakfast, made even a few minutes before 7 a.m.! A restaurant in the parking lot, delicious! But do not get a room if anyone is above you. We were in room 124. The hotel must have older wood flooring and the people above us (225?) walked, stomped and rolled around from 10:30 pm thru 1 a.m., again at 3 am and finally, when we needed to wake up at 6 a.m. they were finally STILL! Squeaking, floors, a squeaky queen bed (so we only use one of them). The room was otherwise comfortable, clean and a nice bathroom though the toilet was super low. Do yourself a favor and get the highest level room, be cognizant of others below you and you’ll have a peaceful sleep. This was our last stop between Delaware and home to Kentucky. Beautiful town and was

Positive: "" Negative: Need better breakfast for diabetics 85 % are that now in America

Upon arriving, the hotel doesn’t have a sign on the building, so you don’t really know if it was the SurePlus Best Western. Also from the main road you could not see any directional sign. It wasn’t until two days later that we noticed there was a very small directional sign from the main highway that sat 3 feet off the ground and was mixed in with other business signs, so it was very hard to see. The hotel sits up the hill away from the main road, so it was quiet off the main road. ||While checking into our room, we were met with an offensive odor. At the front desk, we met Amanda the manager who willingly helped us move to another room. |However, upon further investigation in our room, we encountered a number of issues. One of which (electricity issue) we did report to the front desk and