Sun Retreats Peters Pond
Sandwich, MA · RV park
- Address
- Sun Retreats Peters Pond, 185 Cotuit Rd, Sandwich, MA 02563
- Phone
- (508) 477-1775
- Website
- www.sunoutdoors.com/massachusetts/sun-retreats-peters-pond?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing
Sun Retreats Peters Pond is a hotel located in Sandwich, MA. It is one of 10 hotels listed in Sandwich. Its 4.1-star rating is slightly below the Sandwich city average of 4.4 stars. It ranks #8 of 10 hotels in Sandwich. There are 10 photos associated with this location.
About Sun Retreats Peters Pond
Experience one of the finest resorts on Cape Cod at Sun Retreats Peters Pond, formerly Peters Pond RV Resort. Situated along the shores of a beautiful spring-fed pond, guests can relax in our natural environment or enjoy resort activities like... More
Customer Reviews
We booked a cabin for the weekend and it definitely was not cleaned before our arrival. There was heavy Dust in all the corners of all the floors, and on the blinds. There were 2 crappy coffee makers but no complimentary filters or coffee which was just kind of annoying The store sold make your own nespresso or keurig for $2 but they don’t open until 9am. Also they don’t stock much of anything but you are close to shopping. The pond seemed clean but was across from some sort of quarry/ mine which was pretty noisy. The location was perfect for us but otherwise just meh. Super annoyed by the dust. For over $200 per night and you have to bring your own linens, someone could at least swiffer sweep the place.
We have been coming here for over ten years, every summer. |The maintenance and cleanliness of the park has really taken a nose dive the past five years. ||The pool is very dirty. Cloudy water and a lot of debris on the floor of the pool and black algae all around the coping and under the slide. Lack of maintenance shines there. ||The Pond side cafe has posted hours they don’t keep to. You’re out of luck if you’d like to go Monday-Wednesday bc they’re closed and if you make plans for dinner Saturday night, they’ll close on a whim (before dinner) bc they “had a busy lunch” |The drinking culture here is nothing like I’ve seen before which is supported by the restaurant pumping out alcohol and refusing to keep the kitchen open. |Activity center does a nice job for the kids. |The front office
It is with a heavy heart that I write this review. I've been camping at this place for 11 years. This year was different. The male receptionist wasn't very polite. I rented a spot with water and electricity, but when I got there, there was no water or electricity. He told me there was only one vacant space, far from the water, and that I would have to vacate on Friday, even though my reservation was for Saturday. I was upset with his disregard. And to avoid losing my vacation with three children, I asked to have my neighbor's power plug pulled. They gave me an extension cord, and the power problem was resolved. The maintenance guys were excellent. However, I paid for electricity and water. Not even a responsible person came to see if we needed anything, or at least apologize for what happe
We enjoyed the pool and beach. Also the kids in our group loved the jumping pad. The front desk/reception staff needs customer service training. They were rude and unhelpful. Interesting too that I am not the first person to state this in the reviews. Please ensure they are given customer service training for future guests.
Spent the 4th there and the campground itself is quite nice, with a peaceful atmosphere and a good lake that adds a lot to the camp. It's a nice spot to relax and enjoy nature, and the location has a lot of potential. Unfortunately, the experience was affected by the staff, who were generally unfriendly and at times outright rude. It felt like some guests were treated differently than others, which made the stay uncomfortable, and unpleasant. There's definitely a need for staff training to ensure everyone is treated equally and respectfully. Overall, while the natural setting is beautiful, the management and site conditions really took away from the experience. With some improvements, this place could be great
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.