Suburban Extended Stay

My fiance and I stayed 2 nights. The staff was friendly. Jeremy and Jasmine made check in easy and fast. The room was clean and larger than we expected. We loved the large jacuzzi tub. Its in a good location near restaurants and stores. We will definitely be back soon.

Now the only reason we came here is because it was much closer to work. The hotel itself is decent enough, but it's sad to see that only maybe 1 of the many receptionists here takes their job seriously. I've been to the front desk multiple times for several occasions and usually someone is always asleep or stoned as all hell. I went down to ask for change once and the receptionist zoned out for almost a good 10 seconds and you just knew he was high. During the night, this other one seems to sleep in the office because upon stepping out, they got rustled hair and sleepy eyes. What irritates me most though is once we were told that our last day was a Wednesday, so on our way to work, we went to the front to pay another night, but we were told we still had another day left. However, they took

We have probably stayed here at least 7 times in the past years, usually a month at a time. At 1st the hotel was clean and well run. There has been at least 3 turnovers in this amount of time not saying how many staff changes. This time there is hardly anyone at the front desk which in my opinion is unprofessional. Several times I have been to the front desk or by the front desk and no one is there to help. We have been here 10 days and someone has yet to clean our room. We moved in on a Friday and the policy is they come every 7 days. When they did not come on the 7th day I inquired and I was told they would come the next day. Today is Monday and I went to the front desk and again no one was there. An employee actually walked by me at the front desk with her head down looking at

I stayed at this location for 3 weeks only because of the convenience factor to where I was working. The hotel itself is okay, my room was clean when I arrived. However, several of the items in the room did not work. The hotel allows smoking so you have to deal with the smell. It is a older place and it shows. My biggest complaint is the staff!! Absolutely horrible!!!! Everytime I paid my weekly rate they would charge me $300-$500 extra. Than verbally and extremely unprofessional argue with me and say “it’s not their problem” It was mine. Eventually the charges would be removed and it worked out. However the staff had no clue what they were doing had no clue how to even charge my credit card correctly. None of the staff I (encountered) seemed knowledgeable whatsoever. I wil

So I’m gonna give this place 3 stars. It has nothing to do with the employees. They were all really nice, accommodating & knowledgeable. But what I didn’t like was that.. our toilet seat was broken, there were rips in the carpet and we had to keep our room cold to cancel out the smell. The smell wasn’t putrid but.. it definitely has that mildew smell. Anyways.. We enjoyed our stay & had a blast in New Orleans! 😊