Staybridge Suites Buffalo by IHG

It was fine. We found & killed 2 spiders in our room on the fourth floor. We stayed for 3 nights & never had housekeeping come. We don't ask for much, but I thought they would at least empty the garbage. Parking lot is huge so we never had an issue coming back late at night, but we will find another hotel our next trip to Buffalo.

I stayed at this long stay hotel a few weeks ago for 4 days, and had a comfortable experience. The room is well-equipped with a kitchenette, including a large fridge and freezer, as well as a cooking plate, which is convenient for longer stays. The location is has two grocery stores within walking distance. The hotel offers a Monday through Thursday happy hour, providing guests with complimentary alcoholic and non-alcoholic beverages and appetizers—an excellent opportunity for networking. Breakfast is provided each morning, and amenities such as a small gym and laundry room add to the convenience. Overall, a solid choice for longer stays

Positive: The hotel staff were polite Negative: It didn’t seem well taken care of. Doors painted poorly, door frames beat up needing paint, dirty lamp shade( something red wiped across it, possibly blood), chipped coffee cups. Lacking attention to detail everywhere. I don’t think I could recommend.

The hotel has many areas that need attention or works. Almost everywhere you can find something that's either not clean or broken or inferior compared to other Staybridge locations. I feel it should be not a stay bridge. It should be downgraded to a No Frills cheap hotel. Both elevators out of service (And our toom was on the 5th floor) The roof in the corridor is leaking and there is a large garbage bin in the middle to collect the water, and the bin is already half full. This is when there is no rain storm or anything, most likely caused by leaking plumbing. Baseboards broken in common areas Breakfast tables chipped The swimming pool has no hot tub. The towels were not in stock. The reception staff wasn't available on desk to check us in for a few minutes, no bell to ring as well. Staf

I was waiting for 20 min to get checking. The person in front of me was having a hard time with the front desk person that seems to be of no help she went 4 times to the lady in the back to ask something. The lady in the back could not be any lazier. The hotel could be on fire she would not get out of her seat. My turn came and the lost my reservation. They said they could not find because the hotel was full. But at the same time I could go online and see 3 room available. The place seems run down. And those 2 at the front desk summarize the whole energy of the place. I went across the street and got checked-in in 30secs.