Spencer Inn & Suites

Hotel needs outside updating/painting. Room was nice size and clean. Bed is comfortable. Guy at front desk was nice and accommodating with request of first floor. Great shower pressure. Bath tub has a little chunk out of the side. There's little marks and nicks on wall, door,mirror and chair not anything dangerous you can just tell the wear and tear. I do think its a little overpriced but its also busy weekend in okaboji. Would compare to Super 8 if that helps. I wouldn't have an issue staying here again

Positive: "" Negative: We found a cockroach in our room. Was supposed to get a refund

We have stayed here many times over the years and have had a pleasant experience each time. The rooms are always clean and comfortable and easy on the budget. The office staff is friendly and helpful. The last time we had a "sack" breakfast which was disappointing but understandable due to COVID protocols. We went to nearby Walmart for additional selections. It is located near several businesses and restaurants which is convenient. Although I rate it budget, it has everything we want and need at a competitive price.

DO NOT BOOK HERE! There were holes in the shower, stains on all of the bedding, I was told housekeeping was off for the weekend, the furniture and bedding had holes, and an adjoining room was complaining about bugs. I spoke with the manager and let him know I was uncomfortable staying there and requested a refund and he screamed at me. He called me greedy and refused to refund my stay. I was traveling for a funeral and exhausted upon arrival. I paid and still chose to leave the room and stay at the Reston Inn due to being uncomfortable and fear of retaliation from the manager.

BUGS! immediately found a cockroach on the table when we checked in to Room 225. Called the front desk. He offered to switch rooms but we weren’t comfortable with that. Went down to front desk & showed him the roach and said I wanted a refund which he said he did. They know!!!