Spark by Hilton Rock Springs

Positive: Room was clean and nice. Price was right. Negative: You need to have a hot breakfast - waffle griddle, eggs and meat. And don't water down your orange juice.

We came in late at night (well after midnight) and were greeted by one of the nicest front desk agents I've encountered in our travels. I believe her name was Nuvia. She was super friendly, helpful, and accommodating of my request for a ground floor room, despite a day of computer issues. I was exhausted and she was the perfect combination of someone who was helpful but not overdone. I'd come back just because she was a great ambassador. The whole hotel was remodeled. The room was spacious and quiet. It had 2 queen beds, a small stool, and a small refrigerator - we just needed the beds. The bathroom was clean and bright, and had a nightlight that made it so you didn't have to turn on the lights if you got up in the middle of the night. In the morning we took advantage of the bagels avai

The place was not clean. Biggest example, the bathroom floor had urine stains in front of the toilet. I washed them up with a washer|Cloth, but still it gave me the impression the room had not been thoroughly cleaned. Also, the pillows on one bed looked rued, like someone had slept on them, and indeed they did not smell clean. I was too tired from 15 hours of driving to complain, and anyway my room was a loooong walk back to the desk so I just washed the floor and didn’t use the pillows.

Perfect for a family long hauling it across I-80. It’s in an older building that’s been remodeled but it’s nicely done and it’s CLEAN!! All staff were very friendly. Breakfast was high quality but limited (don’t expect a lot of protein or gluten-free options, except for boiled eggs). For reference, the breakfast is far better than a Best Western but not quite as nice as a Holiday Inn Express. I have 0 complaints because the price was outstanding! We paid around $100 after taxes and fees for one night. Cannot beat that! So many hotels along I-80 are spendy for what they offer anymore. For the first time in a long time I felt that we got a fair deal and left very happy and well rested. There is a mini fridge in the room, but the microwave is communal. But who really needs that in the room

I originally booked at another hotel during a family emergency and it was a nightmare. I left there and had little expectation for my stay at Spark. Let me tell you, the staff, the cleanliness was unbeatable. They really made a stressful situation so much more bearable. The staff are all people I would hire to work with me. Stay here, you won’t regret it.