Sonesta ES Suites Orlando – Lake Buena Vista

Overall great experience! Stayed in a 2 bedroom suite which was clean, recently updated, and an amazing value. Not a luxury resort, but it's not run down and sketchy either. Beds and pillows were very comfortable. 10-20 minutes to anywhere you have to go. Pool looked good, but didn't get to use it due to how cold it was. Some reviews mentioned the busy road, our room was quiet with zero road noise. Housekeeping was fast when we asked for extra blanket for our child. Housekeeping and front desk was also great when we got home and 4 days later realized we left items behind. Robert at the front desk helped us and we received all of our items within a few days with no problems.

I definitely will not be staying at this hotel again. I ended up leaving two days early. I chose this hotel originally because of the availability of a suite. However, the rooms are overall pretty small. The noise level at the hotel was terrible. There are designated quiet hours in the hotel, but they are definitely not enforced. Doors were being slammed and loud music was played late at night. I had to contact the front desk because the room above me was incredibly loud. People were stomping around. They said that they would send somebody to ask them to quiet down. Over an hour later, my husband had to go and talk to them. The hotel staff had not gone to ask them to quiet down. I was in town for the Disney run and ended up getting an hour of sleep before my run. I definitely don’t recomme

We stayed for 10 days while visiting the parks. We were upgraded on arrival and were delighted with the suite. The location is perfect. 10-15 minutes from any of the parks and has good restaurants in walking distance. Suite was dated but perfect for stay. We did have cockroach problem but reported and was sorted immediately. Pool was great too, not too busy. Would stay again.

The location is about the best thing this hotel has to offer. The hotel has motel feels and vibes. There is no elevator, all rooms accessible via the parking lot from outside. The place charges a daily parking fee that should come standard with the reservation, however it does not. I could see if it was covered parking in a garage, but it’s not. The walls are paper thin and the guests are in and out of the rooms all hours of the night regardless of the 10pm-7am quiet hours. The waste management company shows up at 4am to dump the facility dumpsters which is absolutely annoying when you’re on vacation trying to sleep. We called 2 hours prior to our check in just to see if the room was ready. The attendant informed us that our room had been ready, and that we were welcome to check in prior t

Positive: The location. Negative: Black mold or mildew on the ceiling near the air vents. Room smelled like mold.. the kitchen table had syrup on it, had not been properly cleaned. Long hairs on the pillow on the bed. Found a broom and dustpan laying against the wall in closet.... Nasty.