Sleep Inn & Suites Hiram - Atlanta Northwest

My family and I stayed here for 2 nights (2/21 & 2/22). Immediately upon arrival I was greeted by "Vince" at the front desk who was smiling and polite. (Which was needed after driving 12 hours from Delaware). The hotel was close to a baby shower venue we were attending. Parking was convenient and free and close to many shops and food variety. The hotel is on the older side, but the customer service was so top tier it made you forget about anything else. Beds were extremely comfortable. (I have back issues). Thank you again Vince for you kindness, patience and attentiveness. - Ms. Batts

Jay was awesome. My son was doing some business in the Hiram area and I booked the hotel room for him. There was a couple of other reservations with the same last name. Jay called and left me a message. I returned his phone call. Not only was he very pleasant over the phone but my son said he was very friendly and welcoming when he checked in. I have stayed at this hotel before that’s why I had made the reservation for my son. The hotel is clean conveniently located, and has a great breakfast. We will definitely stay there again.

Positive: It was quiet and not full of partying patrons whom keep the rest of us up all night. No road noise from the streets and major highway nearby. Also the location was excellent with plenty of shops, banks and restaurants nearby. Negative: Nothing comes to mind.

My daughter lives in Hiram and I have been very reluctant to try any of the hotels in Hiram. After a very long day and it was later in the evening my husband encouraged me to just go in and check out sleep inn. I am nervous and anxious to stay anywhere I dont know. The lobby was clean and looked nice then I look and see Vince and he was smiling ready to help. I told him about my anxiety. We suggested he show me some rooms so I could see if id feel OK there. Je was kind, patient and accommodating willing to help in any way he could but not pushy. I decided to stay and it was great. Nice rooms with good bed and a nice breakfast. Even got 10% off dinner at a nearby restaurant just for staying there. Vince made all the diffrence! We visit often and will be back.

I would highly recommend the hotel however I do feel that the housekeeping could be somewhat better. I like fresh linen and pillows not something that has a gradually growing twinge of somebody else’s body sweat. If nothing else try Lysol spray disinfectant on the mattresses and pillows. And maybe a stronger detergent for the linen. And the bathrooms could definitely use a good mopping. Otherwise the staff is awesome. And everything else was nice.