Sheraton Boston Needham Hotel

Nice hotel relatively close to Boston and Worcester. Very friendly, helpful and competent staff and service. Hotel and rooms are clean, spacious and quiet. Beds are very soft but comfortable. Hotel amenities are good and checkin is uncomplicated. Breakfast is decent and indoor parking available. I would definitely have given 5 stars but the only aspect we were a bit disappointed was that the executive lounge is not equipped, serviced and stacked on weekends which is odd.

Positive: It suited my needs Negative: I arrived at 5 am after horrifically delayed travel. The front desk agent was not very warm and it took 5+ minutes to be given my key. I get that it is the overnight shift and sometimes people have bad days, but it did not give me a warm welcome.

This is our third consecutive year staying at this property for a prep school hockey tournament held locally. I mention this because it means we don’t have much choice on where we can stay as there are team events during the weekend that we want to participate in. Based on our experience, this is not a property we would choose to stay at otherwise or recommend to anyone. Over the three years, we have seen a decline in the hotel but an increase in pricing, notably a daily parking fee was added since our last visit.||We checked in on 18Dec2025 for a three night stay. Our room was clean but dated. On our first night, one of the player’s rooms had bed bugs. The front desk staff was very accommodating to a room change, but also didn’t seem to be surprised by the presence of bed bugs in a r

This hotel is a decent value for the location which is close to Dana Farber's Chestnut Hill campus. Rooms are clean and fresh. My room had a king bed and a separate couch and seating area. The room had a very small refrigerator and no microwave. I don't usually complain about showers but this one was annoying. I could not get the water to a decent temperature and the flow rate was so poor I struggled to rinse shampoo out of my hair. The shades on the window are in a permanent semi closed position and not able to be fully opened though you can close them all the way. There are some fun seating areas both on the first and second floor which are nice if you want to work outside the room. The fitness center was frustrating. Four treadmills facing a mirror only one of which was working prope

Good prices. Free breakfast. Convenient location in a hill. Cecelia in the front desk is great too. The hotel is getting older but still great. No complaints and got a suite! Excellent service by Birdie at the restaurant lounge in the front. He hustles and was extremely attentive with the busy crowds.