Sea Mist Resort "The Sandcastle"

I give a four out of five. For the most part my trip back in July 2025 was good but it could have been better. I’d come back but this time I would just make sure I have everything in writing before I make the 700 mile trip.

Hand down the worst. Booked a trip September of 2024. I've been coming to the sea mist since '98 or '99. It's really sad to see how a property deteriorates over time. This last visit was the final straw. Dirty rooms, dirty sheets, wi-fi didn't work, TV didn't work (no service). Phone in room didn't work. One elevator out of service. Notice of building code violations from county taped to office window. The water park was closed. It looked like it had been abandoned for some time. There was trash and debris, broken chairs, etc. The building adjacent to the water park appeared to be closed at first, but I later observed some people. The impression I got was the building was being used to house the homeless or by squatters. Again, trash everywhere. The indoor pool was closed with a notice fr

Pros: AC works good Shower had Hot water and good water pressure Every staff member was friendly and helpful Check in was at 4 but they allowed us to check in early. We were told our room was ready. Got to our room and there were dirty towels on the floor, beds unmade, dishes in the sink and trash in the can. Phone in the room didn’t work so we had to walk a block to the office and let them know. She was very kind and helpful and put us in a new room. Stayed from Monday to Friday and housekeeping did not come once. We had the sign on the door requesting a cleaner but when we got back to the room the sign was gone and cleaners had not been in there. Phone in the new room did not work so we had to walk to the front office again and ask for towels. By Thursday housekeeping still had not com

Everything was great! The pools were closed but they didn't charge us for them. One pool was open. The outside of the hotel was very intimidating but when you opened the door to the room it was a totally different story. There was a few DIY things but the room was perfectly fine. Bed slept good! No bugs anywhere. Perfect weekend get away. Would come back again. Staff was nice. I think some people expect too much sometimes.

One star is too good of a rating. I have never been so disappointed with a booking as I am with this one. Don't let the publicity pictures fool you like they did me! The resort was as total disaster. We had reserved an oceanfront and was put into a room overlooking a kiddie pool in a building where the elevator had been broken for 2 weeks, no date could be provided as to when it would be working. We were moved to another room in another building on the resort. At least the elevator worked (part of the time) The halls were dirty, the room was dirty (the sheets and floor had sand in and on them), one wall had a hole in it, the wifi didn't work, no clothes hangers, the sliding door to the balcony was off track and wouldn't open, the a/c didn't work properly and the cover to the wall unit