Riverstone Resort & Spa
Pigeon Forge, TN · Resort hotel
- Address
- Riverstone Resort & Spa, 212 Dollywood Ln, Pigeon Forge, TN 37868
- Phone
- (866) 908-0660
- Website
- www.riverstoneresort.com/?utm_source=google&utm_medium=organic&utm_campaign=business_listing
Riverstone Resort & Spa is a hotel located in Pigeon Forge, TN. It is one of 317 hotels listed in Pigeon Forge. Its 4.5-star rating is above the Pigeon Forge city average of 4.3 stars. There are 10 photos associated with this location.
Customer Reviews
Enjoyed the room. Resort could not find our reservation at first, so check-in took a long time. However, AC did not work the last night we were there.
We stayed for about a week to see some sights in the area. Unfortunately, we came down during a snowstorm so the drive was rough, but views were stunning! When we checked in, Melissa & Terri at the front desk were very welcoming and attentive. The hot coffee & cocoa in the lobby after our drive was amazing. They even offered to switch us to a condo since the weather was bad. When we decided to stick with the cabin, they coordinated with a maintenance man(I believe his name was Danny), who helped get us & our luggage to the cabin. The cabin itself was stunning, especially in the snow! We were right next to the river so we got to duck & geese watch as well. The indoor 24/7 heated pool & hot tub by the office was especially nice when it was too cold out to enjoy the hot tub at the cabin. The
I LOVE this place. My husband and I come to the area every year for a church couple's retreat (held somewhere else due to some couple's not being able to afford much) and we always stay here. It is my preference and I think it is very affordable for what you get. It's more than the usual "hotel rooms" and is more like "home away from home".
We had the absolute pleasure of spending our Anniversary Weekend at RiverStone Condo Resort & Spa, and it was everything we hoped for and more. The property is beautiful and thoughtfully designed, with stunning views and a peaceful atmosphere that made it easy to relax and truly enjoy our time together. It’s conveniently located near everything you might need, yet still feels like a private retreat. The staff was incredibly welcoming from the moment we arrived, and the amenities were top-tier, perfect for unwinding and indulging in some well-deserved adult time away. Whether you’re planning a romantic getaway or a family vacation, this is the perfect place to stay. We felt completely comfortable and right at home the entire weekend. Highly recommend!
Stayed there Dec 29th thru Jan 1st booked on there website paid 1642.42 one bedroom condo. The website says lowest rate guarantee I saw where they were offering a I bedroom for $249 and my rate was$479 when I called them up the lady said that the manager will call me up next day which he did and tells me they are going thru Mgt change and the General Manager is not there they can only make the change plus the rate is set by Condo owner which is not correct cause when I booked I was assigned a different Condo # then what was given to me, he tells me there is a premium for river view the room was overlooking the Dixie stampede parking lot condo was supposed to be recently refurbished couch was soiled complained moved us to another unit that was a Golf Course view and room were supposed to
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.