Residence Inn by Marriott Orlando Lake Nona

Out of all the Marriott hotels we’ve stayed at for business, this one at Lake Nona ranks as our number one fave. We appreciated how clean and spotless the common areas of the hotel were. When I was in the gym looking out the window, I saw how hard the staff were working - wiping down chairs, cleaning windows, etc. The attention to detail is there. Our room was spotless and I appreciated there was no funky chemical smell like you get at other places. Breakfast was great - that blueberry compote for the waffles is a nice touch. All staff especially the front desk were friendly, always greeted us and very professional. The only recommendation I would give is to just offer hypoallergenic pillows. We were able to use the polyester filled pillows but were allergic to the feather ones that the la

The room was freshly renovated. Everything was beautiful and comfortable. Staff was friendly and helpful. Amazing experience all around. Would stay here for business and when I come back for a vacation. The pool was beautifully kept. Food was delicious.

Absolutely worst experience despite being a titanium elite member. There’s no online Checkin facility through the app so I had to call into the front desk to let them know we’re coming in late at night. We were not given any upgrade citing that the rooms were sold out. That is fine but the staff is very curt and not hospitable at all to talk to. Next day, they start maintenance work on the roof with loud noise. When called the front desk they take half an hour to figure out what’s even going on. Turns out someone was pressure washing the roof. No forewarning at all. Finally after an hour, the guy shows up to our door - NO APOLOGIES AT ALL - Says tell me what time will you leave so I will restart pressure washing. Between all this my toddler missed her nap and our plans for the day were ru

We had such a great time. The location was very centrally located and the customer service was outstanding. The breakfast was delicious and the pool was clean. The gym had a good variety of weights and machines. Everyone was so friendly there and made us feel very welcomed. Rooms were spacious and housekeeping was phenomenal. That was very comfortable. Couldn't have been happier with our stay and can't wait to be back.

The hotel itself is very nice, but I find it disappointing that rooms are not serviced for stays under three days. When you’re paying around $250 per night, you expect at least fresh towels, a tidy room, and coffee replenished daily. I understand this policy may have started during COVID, but it doesn’t seem justified to continue it now. A hotel of this level should provide basic daily housekeeping as part of the guest experience.