Red Lion Hotel Bellevue

Positive: Very nice, clean room. The front desk staff helped us learn how to use the bus to get to downtown Seattle. Super helpful! Negative: We couldn’t check in when we got there. We didn’t have a car and we had an appointment to go to. They did offer to keep our luggage so that was nice.

I booked a room on Priceline for 1 night. We arrived at 5pm, around 6 I left my adult daughter to take a nap while the rest of us ran to get food. When we returned she was asleep and there were bed bugs in the blanket near her face. We immediately took the bug to the counter and told them we would be leaving. They refused to give me a refund. I was charged over $200 for a couple hours and a terrible experience. pictures included of the card they gave me to contact manager with the bed bug, and the bedbug on the counter in the room when we asked Chat GPT what I already knew.

I was charged for an extra week I never stayed, and the hotel refuses to refund me. Their staff showed zero willingness to correct their mistake. Completely unacceptable—beware before booking here! (Added after answer from Hotel) Precision: I booked for two weeks, but I had to leave because I caugh flu and was unable to complete my work-related tasks that brought me to Seattle... I was charged for both weeks, and it was impossible to remove the week when I was no longer there; so matter what Red Lion Hotel representent try to say here, I just recall factual events.

I stayed at the Red Lion Hotel, and unfortunately, this was the worst hotel experience I’ve ever had. The room had a strong, moldy odor, and the carpet outside the bathroom was wet. While I was sleeping, my body started itching, likely due to the poor condition of the bedsheets. The staff’s attitude was extremely unhelpful anything you ask for, the answer is always “no.” When we asked to see the room before booking, the front desk girl said no one was available to show it, but after we paid, we saw multiple staff members walking around. We also tried reporting the poor condition of the room to the manager, but the front desk staff said the manager was not available. Overall, this hotel is poorly maintained, has terrible customer service, and provides an unpleasant and unhygienic experie

it supposed to be my upcoming anniversary trip .. but this morning calling just talk to someone that probably front desk , that he couldn't understand what i'm saying , instead of patiently listening.. he just cut me off .. this is a TERRIBLE service that i just got since i also worked for this industry over 12 year .. |so i decided i'm not staying at this hotel ..