Eastgate Hotel, BW Signature Collection

A good impression forms almost straight away. The reception team were warm, capable, and attentive, making arrival feel effortless from the start. The room was spotless and quietly comfortable, breakfast was simple but clearly prepared with care, and the peaceful surroundings made restful sleep come easily. What stands out most, though, is the value. The standard of comfort and attention feels noticeably above what the price suggests, which makes this place easy to recommend and even easier to return to.

Positive: The size of the tub was nice. Some of the staff were nice, others were quite rude, like the guy who initially checked us in. Was not friendly at all and Failed to inform us important hotel information which made our staff uncomfortable Negative: The front desk guy who checked us in seemed to have some attitude problems! I was not informed that I had until 10am to request my room to be serviced so I had to clean my OWN suite the entire stay! Long waits for any assistance!

This hotel has all the necessities for a nice stay. The beds and pillows were so comfy. The room with two queen beds- spacious. Breakfast had all the things- hot and cold. Wish there was a restaurant on site. The front desk staff were great! Housekeeping could use a chat about cleaning guests rooms during their stay as ours wasn’t cleaned, but front desk staff helped make it right. I appreciate an every other day cleaning at least. Location great for Bellevue business trips. Will definitely stay here again.

Mary is absolutely amazing. She is such a delight and very professional. The hotel is a little bit older but it’s extremely clean and quiet. I travel every week for work, 15 states. I highly recommend. The hotel itself could use a facelift but the water pressure on the 4th floor makes up for anything wrong. It’s so good, I’m pretty sure it washed away all of my life sins. Imagine standing at the end of a firehose. 10/10 no complaints after the water pressure.

The location was great being right off the interstate and still close to Seattle. The room was clean. The bed was comfy. The lobby was clean and a nice homey atmosphere. My only complaint was I had to wait 20 minutes for any employee to show up at the front desk to check in. We arrived on a holiday and the front desk gentleman claimed there was no staff working but him. He was nice and helpful but that was poor planning by the hotel management. The gentleman claimed he had to go room by room to see what was clean and what was dirty because there were no house maids and his computer system didn’t show him which rooms were unoccupied the night before. He claimed that’s where he was for the 20 minutes we waited in the lobby for someone to help us. We called and texted the hotel to no avail. T