Quality Inn Waynesboro

Went on February 2nd. First room, 118, heater didn't work. Used the bathroom. Floor was filthy. Was moved to room 121. Heater works. Bathroom floor, filthy. Walls, dirty and I do mean dirty. It's a good thing I am only staying one night. I'll wait to get home to get a shower. The only reason I gave 2 stars is because the personnel were very good.

The room was clean, the bed was comfortable. The front desk was untrained. He was very nice, but I literally had to return to the front desk window 3 times because the key card did not work. It was very cold, the lobby was not open, and the rooms were upstairs. So, the room was good, the staff was untrained.

Positive: Staff was great and the bed was very very comfortable Negative: bathroom door will not close unless you really slam it, its mounted wrong. Some mold in the shower stall. Toilet seat broken.

Got there late February 19th 2026. nice service (on night shift), nice room but noticed a dead cockroach in freezer of the little fridge. Later on found bed bugs. Got up early to eat their fake breakfast and the lady that would not identify herself at the front desk because she was rude. She tells me that she's going to charge me for that extra plate of food. I said ma'am I just woke up and this is my first plate. Then she replied "the guy that's with you just made 3 plates"(which was a lie because he woke me up coming in the room with only two plates) One was only for French toast and the other one had eggs and sausage. God forbid you make a second plate when it says free breakfast.

My first stay was fine. This time there was a used wet wash clothing top of shower curtain. Both fridges had mold in them. Lots of of the appliances have rust on them. Staff was amazing and friendly!