Quality Inn Toledo Westgate

It's a clean and friendly environment. Every time we go there, the staff are inviting. The rooms are always nice and tidy. It's a calm place to relax, not a bunch of noise outside of your room. We've been going to that hotel for sometime now and we never left disappointed.

The hotel staff was extremely attentive to our needs, willing to go above and beyond. The room was comfortable, now carpeting, a few minor items needing repair but beds and bedding were brand new and very comfortable. Breakfast was good, nice selection for continental breakfast. I recommend more AC in the lobby and hallways since it gets stuffy but overall, we were pleased with our stay.

Drove 2.5 hours to get here, come to check in the lady was listening to her music super loud, took for every to get me checked in once she processed everything that’s when she told me about the $100 deposit. Not only am I a choice reward member but I literally drove from Columbus, Ohio to Toledo and did not get up here until after midnight. Remind you I am worn out! After about 20 minutes of going back and forth with this lady I said screw it charge my card I’m worn out and want to go to sleep. She proceeds to give me my room card. I’m on the 2nd floor which is fine however there’s NO ELEVATOR! I literally had to pack up all my stuff and daughters softball bag up stairs and my room was literally all the way down at the end of the hall! Once I got to my room it was hot and smelled horrible

Positive: Staff makes the stay welcoming and pleasant! Negative: Homeless people more than I would like to see outside!

Lady at front desk was an absolute doll, friendly and greeted with huge smile. I was scared to check in after I read the reviews, but to my surprise room smelled great. First thing we did was check for bugs 🐛 thankfully we didnt see no sign of bedbugs(as reviews said this was an issue) Next we checked the sheets in blankets for signs of them not being cleaned or stained up ( as reviews said as well) no issues there. How ever the bed had no give, u felt like you was sleeping on the floor. Sleeping on the floor may have been softer. And the room was cleaned to a sense but the headboard was full of dust and behind the chair was rose petals, there's a pile of dirt/debris where the toliet paper is. So yes house keeping could do a lil better but over all not a bad place.