Quality Inn & Suites Caseyville - St. Louis

i would give this location zero stars if i could. extremely disgusting, we switched from our first room because the bathroom looks liked a frat boy slept in it for 3 years… yes it was that bad. second room made the first room like a 5 star hotel… im being generous. we left in the middle of the night to sleep in our car because the scent of cigarettes was not doable for a good nights rest. on top of that we barely could even lay in the bed… thats how dirty everything was. please do yourself a favor and do not book here.

Find anything else! Got to Walmart and ask for a big cardboard box, be better than staying here! Dirty wash cloth in the bathroom, bed bugs! Filthy! Disgusting! All kinds of critters! The first room we had the door lock was busted from the outside, the outside window had been pried open for the outside! Elevator was broke and carpet was FILTHY! Idk why the health department hasn’t been here! Place needs shut down or tore down! If you write a bad review and they respond saying get in contact with whoever they tell you it’s a lie! Nobody called me back or emailed me!

Noise overhead of our room people were not quiet upstairs at 12 midnight hard to sleep due to noise , fire alarm went off at 5 am phones in room didn't work bathtub was dirty toenail on carpet appeared not swept found vape on dresser in front of TV, swimming pool unavailable. Breakfast not availabile till the day we left Saturday. Excuses given when reported was no breakfast due to inspection , swimming pool I dont know , reported overhead noise desk clerk seemed unconcerned and elevator wasn't working. Never seen sweeper being run or even heard one . At nighttime people hanging around outside that wasn't staying there. No fitness center. On the plus side beds were comfortable.

This hotel is in dire need of Management and Cleaning. The advertised breakfast was cancelled without explanation. The carpet throughout the hotel needs replaced. The elevator had a water leak from above. This was seriously unsafe. They spent more money on the game room for gambling than they have for guest room. I DO NOT RECOMMEND THIS HOTEL AT ALL.

Not sure where to start, we stayed here about 10 years ago and was a great place! Figured we would go back since it was so nice back then, what a mistake! The lady at the front desk was nice, the $100 deposit threw me for a loop but okay. Got to the room on the second floor noticed the window was open a little and the screen was destroyed, then the door wouldn’t shut but when it did it would slam well on further inspection the door had been pried open at some point so I told the lady at the front desk and she gladly gave us a different room. So let’s get started on this second room, The chair “In the corner” was let’s say in need of some bleach wipes! The bath tub was FILTHY and the tub wouldn’t drain, then noticed the filthy hard as a rock wash cloth that was hanging from the shower curta