Quality Inn Downtown Historic District
Mobile, AL · Hotel
- Address
- Quality Inn Downtown Historic District, 255 Church St, Mobile, AL 36602
- Phone
- (251) 214-0451
- Website
- www.choicehotels.com/alabama/mobile/quality-inn-hotels/al045?mc=llgoxxpx
Quality Inn Downtown Historic District is a hotel located in Mobile, AL. It is one of 107 hotels listed in Mobile. Its 2.9-star rating is slightly below the Mobile city average of 3.6 stars. There are 10 photos associated with this location.
Customer Reviews
Nothing quality about this Quality Inn. I would give it zero stars if it was possible. Booked this online but it's nothing like the photos on their website. |Checked in the staff was friendly, went to the room 412, opened the door and it immediately smelled of mold. It was not cleaned and was just truly nasty. Could not stay. Checked out and walked across the street to the Holiday Inn. Do not book this hotel!! Took some photos and they don't show how bad it truly was.
I have stayed there for a total of 5 weeks on 3 different occasions. First time had a great room and when I left I reserved the same room for a week later, upon returning the room was allegedly booked although it was never occupied during my 3 week stay. The second room was also good, When I left the second time I also pre booked either room for my return. Was told they were both booked and given a smaller room as they said they were full. Which was a lie. There were maybe 5-8 cars on a nightly basis. The final room was filthy, AC/heat didn’t work correctly, lights burned out, table ready to fall apart, door wouldn’t close, and had to fix the shower head from spraying across the room. After a shower I walked to the bed and my feet were black, went and washed feet again and used a wet towel
I wish I checked this hotel on Google first. I booked it with my travel points through my credit card official website. The pictures looked way better than the Google ones and the good reviews were at the top. The location was great. I was able to walk everywhere and it's basically in the city center. That's the only pro about it though. It smells like a cigarettes and a hint of mildew. I had 3 seperate rooms on a 2 night stay. The first room the key card wouldn't work, the second had no lightbulbs (and the front desk was going to give me lightbulbs to put in myself as if I worked there 🥴), final room left the bottom of my socks black with dirt, had a loose toilet seat, bent up ironing board, fridge didn't work, and I was still missing a light in the fridge/microwave area. Front desk staf
Although the location was great the stay was a nightmare. Day 1 we got locked out of our room at 9am. They said they had someone coming to fix the door.. fast forward. We didn’t get back into the room until 6pm or so. Not to mention the cops got called. Guns drawn while we were outside on the balcony because there was nowhere to go. Thanks goodness it didn’t end up in a shoot out. We did watch a guy get tased 2 times and the cops all had guns drawn while going in. Then we got charged for parking. It’s free when you stay. I called left massages for the manager to call me back. She wouldn’t answer. Wouldn’t call back. I finally had to reach out to the corporate representatives to even get any answers. This was by far the worse hotel stay I’ve ever had. This isn’t mentioning the sheet were g
Very old hotel. It was clean and the staff was friendly but the TV didn't work. Curtain shears were torn. The writing desk was sunk down in the middle. The night stand drawer was crooked and didn't close completely. The a/c/heating unit was so high on the wall, I had to stand in a rolling office chair (yikes) to change the temperature. I won't be staying here again. The staff says they have heard of plans for renovation but friends have told me they have been saying this for years. In my friend's room the plaster was falling off the ceiling and was on the floor. Why wasn't that cleaned up before they checked in? There was a nice microwave and mini fridge in the room. However the coffee maker was so filthy, I cleaned it thoroughly before I used it.
Accessibility & Amenities
Services
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