Pointes North Beachfront Resort Hotel

BYOB- Bring your own blanket. As they have none. The top covering on the bed was a thin gauze like sheet. Which would be fine if we weren't staying in February! Bed mattress are firm- eh for me ,I like soft mattress. Jacuzzi tub was fine ( I didn't use the jets, I don't like jetted ones). Furniture was nice and sturdy so if you're on the heavy side, it would work for you. Overall the room was clean and everything worked as it should. I would love to come back for the summer time and enjoy the beach and pool.

The room was nice enough and what a great view but the heat didn’t work well and it was because the patio door didn’t close properly. The patio door had a huge gap in the top of the door and the cold air and snow was literally blowing in the room. I had to put a washcloth in the door to keep the wind and snow from blowing in. It resulted in the room being about 55 degrees and I had to literally sleep in my down coat and ski hat. It took hours to get the temperature up and there were no blankets in the room just a sheet and a very thin duvet sheet. The management needs to replace the patio door because the next guest will definitely ask to move rooms if they get that one. The curtains were also filthy and full of stains. Not a great experience.

We came to vacation in the dead of winter but it was overall a great place. I bet it would be amazing in the summer. The rooms were a nice size with a kitchenette, private toilet room (although the floor to ceiling window to the parking lot was odd) and a balcony with a bay view. The tv setup wasnt that good but you don't go on vacation to watch tv. Overall it was a great beachside stay.

Ok, the view and beach are nice but there are a lot of issues these reviewers are conveniently leaving out. 4 floors, no elevators. Hope you don’t have much luggage. No daily housekeeping service, including towels. Bring your own vacuum cleaner. Plastic glasses. No shower soap. The toilet has no suction and takes many flushes to get rid of just toilet paper. Lobby is the size of a phone booth so no services other than a coffee machine and a token breakfast. Stairwell needs painting. Bed is comfort and room spacious. That’s a lot of money for what seems like a Holiday Inn.

Most certainly won’t stay here again. Older property that needs a ton of updating. Baseboards are disgusting, shower head was worthless, shower was less than clean. Floors were dirty from the second we walked in. Bed was comfortable but rooms are cold and you’re given a very thin blanket and sheet. Walls and floors must be thin. If you’re a light sleeper, do not stay here. We were in room 117 & whoever was in the room above us made our stay miserable. Heavy heavy walking back and forth all night long. Not talking small trips to the bathroom and back to the bed, they fought Friday night, slamming doors, stomping back and forth. Saturday night consisted of the heavy walking back and forth, furniture moving and loudness from appx 9-3am. Smoking on the balcony… overall just rude people w