Pine Valley Motel

It was a mom and pop place but you can tell they work hard to keep the place clean and comfortable. The beds were comfortable, the ac was working perfectly, the room was newly renovated and a fridge and microwave were provided. It’s not luxurious, but it has everything you need for a 1-2 night stay while exploring Linville Falls and the Blueridge Parkway. The highlight of the stay was the night staff. He was absolutely gracious and kind, showed us a couple of rooms so we can choose the most comfortable and quiet room, had a genuine conversation and made us feel really welcome. I’ve stayed in Mariott, Fairmont, Accor, Best Western, Holiday Inn, Travelodge, Ramada, Quality Inn, Sleep Inn, Days Inn, etc. and it was the most genuine checkin experience we’ve had. We need more good people who ta

AS I start this review I'm well aware of the devastation Helene wrought across NC. (It hit our area of Florida too, but the topographies are so different, the effect was MUCH worse in NC.) I sure hate to kick the AREA while it's down, but... I feel I'm forced to give my impression. It genuinely saddens me to leave a bad review. ||I've been privileged to be a corporate pilot for 35+ years and I've flown pretty much everywhere in the USA (with the exception of Pacific NW.) So I've seen every type of hotel in existence... from 5-star to 0-star. This place was bottom-tier. Upon initial calling for reservations, the person answering had an extremely thick Indian/Paki accent. I could not understand about 50% of what they were saying. We got thru that. ||Upon arrival; no owner or manager there;

We absolutely loved our stay here. The very kind veteran man named Scott working the front desk was very friendly and even gave me a extra soft pillow because I have neck problems. The room was super clean. Huge TV. Nice king size bed. Safe area. Some food options nearby. We stayed in room 30 last night and we are highly satisfied with the room as well as the friendly customer service. Thanks again scott and thanks for your service sir. 🙏 we will be back :)

I read the horrible reviews for this place and decided to stay anyways. I am so glad I did! The room was clean and loved the king size bed and big screen tv! It was also very quiet and not a lot of traffic going on. For the price and location it is really a great place to stay. My wife and I were so pleased with the room! Definitely going to come back and stay there. Motel is close to everything and has many food options around. Over all don't believe the bad reviews. Try it out yourself. We loved it!

UPDATE TO THIS REVIEW… After reaching back out to Cap1/Expedia, Sanjay did the right thing and refunded 100% of my money? That goes a long way in business. Thank you Sanjay for doing the right thing. I try to always give the benefit of the doubt but this was beyond appalling! $162 a night, so I assumed this was at least a decent motel. Boy was I wrong! We wanted a kitchen so this was why we booked this room. This was the most disgustingly filthy motel I have ever seen. We complained to Scott (the manager) who was very polite and nice, he inspected the room and agreed! He apologized and said he was sure the owner (Sanjay) would refund us. In the end, the owner chose NOT to do the right thing! We were in the room for 20 minutes before going to the manager and telling him we would not stay, y