Newport Motel

I am writing to express my disappointment with my recent stay at this hotel. When we arrived at 12:30 p.m. on a Saturday, the office was closed, and a handwritten sign on the door instructed guests to call a phone number for assistance. I called the number but only reached voicemail. After waiting approximately 30 minutes, a front desk attendant arrived. She was polite and helpful, but the experience had already set a poor first impression.||Upon checking in, we learned that both the elevator and the ATM were out of order. While the beds were comfortable, the overall condition of the room was quite poor. Several drapery hooks were missing, the hot water was only lukewarm, and the bottom of the bathroom door appeared badly damaged, as if it had been scratched by a pet.||When we attempted to

I was very disappointed in my room, the curtains going across the balcony were covered in mold. Upon entering the room there was a used gross soap bar in shower that i had to throw away myself and very gross stained tub. Sheets had yellow stains on it hard to tell with the lighting but was there. The toilet took 3 times to flush each and everytime. Room needed upgraded bad. This was my first experience at wildwood and worst place my family ever stayed. I DO NOT RECOMMEND. Also I did go to get to get a new room or refund and go somewhere else they offered new room asked to see it and that was same mold all over curtain again. So was stuck in this room. They dont offer or give refunds. Horrible motel experience.

We had a spacious two-bedroom with the apartment setting of microwave, stove sink, all the dishes, kitchen table chairs to match beautiful balcony. It has a pool, plenty of ample parking and it's you can see the boardwalk from the balcony which means it's all so easy to get to just go right up to the Bell, the boardwalk and you can take a tram car or take a beach taxi down to the beach. This have been our 5th year staying here and we've already booked for the next year. I don't know

Within 30 minutes of checking into our room, the toilet was not working, and the sink would not fully shut off. The rooms are very outdated and there were hardly any outlets, no working phones in room, and no safe for personal belongings. The sheets had stains on them so we had used our own bedding we brought to put over the comforter to sleep on. On our second day, the whole hotel ran out of towels and when we asked for even 1 we were told “sorry it’s housekeeping/laundry’s job and they will bring them when they service our room and that was it. Front desk staff (besides one older lady) wasn’t very friendly or accommodating . Our room never had gotten cleaned during our stay by housekeeping as we had to change our trash bins and ask multiple times for towels. The pool was very dirty and u

The staff here was super friendly and accommodating! The door's lock was broken and the maintenance guy Jackie immediately stepped into help us. We are not from around here so they were so helpful and understanding! Very very nice staff. The rooms could use some extra attention, but that is due to the building being older. Overall made our vacation stay a plus