Lotus Suites USA

I am extremely disappointed with my experience at this extended stay. The customer service was unacceptable. Despite repeated requests, the mattresses were never changed, leaving us with severe back pain, especially for my elderly parents who needed proper support. To make matters worse, there were several days without water, which was both inconvenient and unhygienic. Adding insult to injury, the management promised a refund for the inconvenience but failed to follow through. I expected much better service and accountability. I would not recommend this place to anyone, especially families or seniors. Also, the 5 star reviews here are fake.

One of the best housing companies I worked with. When I see low remarks from some one here I wonder who they are talking about. I worked with top IT companies and many have been using this company for years. Most have nothing but good things to say as you can see it in testimonials.

I’m honestly disappointed it looked good outside but when I got there it took forever to get my room and there was a leak in the ceiling, beds were hard and room wasn’t very clean. Would not stay again

A great place to stay. Has all facilities needed for a traveler coming to USA for the first time.

Very comfortable and extremely customer friendly staff.