La Quinta Inn & Suites by Wyndham Deer Park

Right from the start, the service was horrible. We walked in, said “good evening,” and received no response—just “Are you checking in?” That tone carried through the entire stay. Staff appeared irritated, including during breakfast service, with eye rolls and clear unwillingness to help. The air conditioning in our room barely worked and kept shutting off. We called on the first day, and someone was sent out, but they knocked once and left immediately without giving us time to answer. No follow-up was done, and we had to rig the socket ourselves just to get it working. One of the electrical outlets was completely pulled out of the wall. I have children, so this was a serious safety hazard. Thankfully, I noticed it and blocked it off. It was never repaired. On our final night, my daughte

All good. Stay was smooth and problem free. Tool was nice and cool. |Breakfast options could be improved but overall was ok. Upkeep of room was great

No hair dryer in room, had to request one from check-in desk, shampoo/conditioner two different brands, beds were very uncomfortable. Although, pet friendly, there was no enclosed area to let dogs off leash, for a non-refundable fee, I feel like more intentional thought could have been put into this area. Room had a smell. We did not eat the breakfast , so I can’t actually comment on that, also when checking in the person wasn’t happy to be at work….but it was Christmas Eve… so maybe that was an issue for her I will not stay here again.

I arrived very late to my room on the 3rd floor. As soon as the elevator doors opened, I was greeted by a strong smell of urine. When I reached my room, I found it was clean. Extremely tired, I quickly jumped into bed and even left my luggage in the car because I was so exhausted. The next morning, I went to shower, only to find the bathtub was dirty, with used soap bars and hair present. The Dove shampoo bottles were empty, and a dirty face towel was hanging behind the door. This level of cleanliness is disgusting. Get it together Laquinta

The service attendant was excellent. Despite being very busy into the evening, she remained pleasant and professional! The room was great overall, but the mattress was quite hard — that was our only issue. The continental breakfast was very good. We’ll definitely stay here again — we might just bring a mattress topper next time :)