Kaanapali Ocean Inn

Lahaina, HI · Hotel

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Lahaina
#25
of 71 hotels
City Percentile
24%
rating percentile
Address
Kaanapali Ocean Inn, 2780-A Kekaa Dr, Lahaina, HI 96761
Phone
(833) 539-5117

Kaanapali Ocean Inn is a hotel located in Lahaina, HI. It is one of 71 hotels listed in Lahaina. Its 3.8-star rating is slightly below the Lahaina city average of 4.4 stars. There are 10 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Colleen McGrane · Apr 2025

Stayed here in March, 2010 with my daughter. LOVED our stay. If you are used to the Ritz. You may be disappointed in the rooms. BUT... I was there to see the island. Definitely not sit in my room. Although. Sometimes it was hard to leave in the AM. After watching the morning whale and dolphin show from the balcony over coffee. 😍The staff and the location itself made up for that. And I see they've renovated since then. We were out by 7 every morning. And back most nights just in time to watch the Luau next door from our balcony, take a shower. And get a great night's sleep with the patio door left open. ♥️ Just to do it all over again. Hoping to make it back again soon. Support the people of Lahaina. 🙏🫂 Would definitely stay again. ♥️👍

★★☆☆☆ 2.0 Jana Baker · Feb 2023

The view and location are wonderful, which is why I booked. Previous reviews said that the beds were comfortable. ABSOLUTELY NOT! I didn’t sleep the last two nights of our stay. The sheets were never changed unless there are holes in the same place in all sets of sheets. The coffee cups were never replaced with new, clean ones. And lastly there was mold growing on the ceiling in the bathroom. I am one that doesn’t need a nice room while on vacation because we are going and doing but this was almost too much to bare!

★★★★★ 5.0 Samantha Zumstein · Jul 2023

Honestly when I read the reviews I was a little unsure, but I am SO glad we still booked it anyway. The view is amazing, the staff is awesome & the room has AC! Its definitely worth it for the price! The bed was super comfy too. This place was so worth every penny! I would definitely book it again. Plus the balcony is in the shade compared to the main hotel that you check in to.

★★★★★ 5.0 Rosalie Hill · Mar 2023

Loved our stay here! Beautiful location with true private beach access and close to the Castaway Cafe, which we really liked. When we checked in, someone guided us in a golf cart to where we would park, and then when we parked he took us and our luggage in the golf cart right up to the door of our hotel. I'm not a connoisseur of fancy hotels, but I was pretty impressed with their service!

★☆☆☆☆ 1.0 Mattie · Oct 2023

Booked for our honeymoon… We called multiple times before arriving to ensure our reservation was still good and we were told we were welcome to come. Even encouraged. We get there after 14 hours of travel at 10pm at night just to find our reservation was cancelled without any notice and then had no assistance finding a hotel to stay at that night. We understand there are extenuating circumstances but this kinda ruined the start to our honeymoon and we still don’t know where we will stay the rest of our trip, with so many hotels booked up completely.

Services

HotelEvent venueLive music venueRestaurantSpaWedding venue

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This listing is informational. Contact the business directly to verify credentials, services, and availability.