InTown Suites Extended Stay Atlanta GA - Sandy Springs

Property manager is very rude and made racist comments against my family and I for requesting help with a broken tub and toilet that was leaking water all over the floor and leaking from the wall in the bathroom, she put my family on a do not stay list for all intown suites because she did not want to accommodate us with an issue that was wrong before we got here. we have only been here a little over a week and this is how we are being treated. Thank GOD we are leaving tomorrow, the property manager refused to extend our stay and move us to a more appropriate room. |I DO NOT RECOMMEND this place! |poor management and the place is not up to standard.

Angela, Floating GM is a gem. She worked at the sandy springs location this weekend and I was blown away by her naturally outstanding customer service skills. She understands her customers and their needs. She's Knowledgeable, patient, helpful and diligent. She went above and beyond to help me and I'm so grateful. Intown suites is lucky to have her apart of the team and I'm sure each location she frequents can agree!

I stayed at the Sandy Springs InTown Suites and had to leave 2 days early due to harassment, intimidation, and unprofessional behavior from staff and management. From check-in, the GM was rude, dismissive, and unwelcoming. Evening staff repeatedly circled me and my guest, blocked my sister’s car from leaving, and lied to the GM about the situation. I did not violate the no-pet policy — the dog in question was a visitor briefly outside my room. Additionally, staff claimed they only do weekly room checks, but my room was entered daily without permission. I would return to smell roach spray, notice my shoes and belongings touched, and find my beds moved. I had to pay for alternative accommodations due to feeling unsafe. This location is hostile, intimidating, and disrespectful of guest pri

I’ve stayed at many InTown suites from Fort Lauderdale to Atlanta and this location is actually very good. The staff were nice, the cleaning crew is nice, the place is clean, and conveniently located to many Atlanta restaurants, stores, landmarks, and anything else you need!

My stay has been fine. I have not had any issues. No one has bothered me.So I’ve been just fine and in my own world. It’s been very clean and today! No worries here. Great location