Hyatt Regency Long Island

Our experience working with the Hyatt regency Long Island on our room block for our upcoming March wedding was a positive one. The process was straightforward, and the team was helpful and easy to communicate with. We had the chance to speak with the General Manager, Director of sales, and the assistant director of sales, and each of them was professional, responsive, and accommodating. They answered our questions promptly and made sure the details were handled efficiently, which we really appreciated during the planning process. Overall, we are grateful for their knowledge, support and assistance. We are very much looking forward to our wedding weekend!

Room was great - there were several large parties going on - was a little hard checking in through the loud music - but that was nothing major, the room was great!||||We simply did not feel safe. The hotel had an emergency and there was ZERO communication .. no staff in visual PPE … no count and finally no “all clear” ever communiacted. We evacuated with our 5 year old - and sat on the parking lot from around midnight to around 1 - saw firefighters come and go … and finally just decided to go back in again as the alarm had stopped a while earlier and we were very cold.||||We slept very poorly, not knowing what was going on or whether the hotel was even safe again (again .. NO communication)||||We told the lady at checkout that we would have liked more information about the incident as it

The hotel itself is very nice. Location is good. The rooms may be a bit older, but they are sufficient and comfortable. The breakfast service was absolutely wonderful. The staff were incredibly kind, welcoming, and attentive, which made me feel truly at home from the very first moment. Their warm attitude combined with a high level of professionalism created a relaxed and pleasant atmosphere every morning. I genuinely looked forward to breakfast every single day, not only because of the food, but mainly because of the people, specialy Kevin and Kalie (thank you guys!!!). It was clear that they truly cared about the guests and their comfort. Thank you for such a lovely and memorable start to each day, Kevin and Kalie ❤️ You are the reason I will definitely come back! L.

Positive: The gym and pool looked good. Negative: It is very dated. The elevator walks were marred. The carpet in the room was very old.

Check-in was easy and my room was ready early. The market was convenient during my stay. Shout out to Elsa, my room attendant. She was amazing. Every time I passed her in the hallway, she greeted me and asked if I needed anything, even though I declined housekeeping services. Her friendliness and attentiveness truly stood out. I would also like to thank Elizabeth at the front desk. She assisted me during check-in and was always available to answer my questions throughout my stay. When I returned to the hotel due to a cancelled flight, she was there again when I departed for the final time and was just as helpful and professional Elsa and Elizabeth both provided excellent service and made my stay a great experience.