Holiday Inn Westbury-Long Island by IHG

The staff here are kinda strange. They’re all there very late, cleaning people are beyond unfriendly… I would make sure your bags are locked if you leave them in the rooms. As well as very unprofessional, the huge blonde desk kid was creepy. Maybe a women who can actually afford to support herself intimidates her who knows… After booking online not sure if this is the norm, scoffed at me and looked over my license and my bank card twice front to back. Seemed beyond unnecessary. Was snickering with the other girl like I get mental health is lacking in these run down areas but cmon. Mind you I’m probably ten plus years older than both these kids. Told me I could use the underground parking lot, then followed me down there… just stood there in the entrance staring at my Mercedes no

The location is perfect for shopping and easy access to the train station to get into the city. You feel safe, to move around this area , and there are lots of eating places in walking distance.|However what stood out to me was the excellent customer service that I received from Kelly Carey, when attempting to make my reservation. Your voice with my first phone conversation was so genuinely warm and friendly, and I appreciated how quickly all my details were confirmed and emailed to me with such efficiency. |During my stay, it was lovely to have Ginelle at the front desk checking up on me, and so willing to accommodate all my little needs.|My husband and I felt very special and we look forward to our next visit.

My family stayed over there for 3 days for our sister’s wedding and everything was so amazing. The service, rooms, staff, breakfast and the best part is huge parking. The whole team is amazing specially the GM Aldina Feratovic, she is wonderful. No wonder why this hotel is so amazing, coz it has a great leadership. I will definitely come back again. Cheers to the whole team.

Really enjoyed my stay! Me and my boyfriend stayed the night for a wedding we had and the staff was so beyond kind, the room was ready when we came at 3, we were able to request late checkout and there were zero issues with our room. Everything was clean. Would definitely stay here again!

Positive: It was an excellent stay. The location was perfect. We were there to see a show at Jones Beach theater which is only 10 minutes away. The rooms were clean. The staff was friendly. The beds were comfortable. Negative: ""