Holiday Inn Portland- I-5 S (Wilsonville) by IHG

Rick and Tiffany (who work at the front desk) were truly amazing!! We had a little trouble with noise the first night because we could hear everything because of the door between the adjoining rooms. The front desk staff was very gracious about finding us just the right room to move to for the second night, and we slept fabulously!! They were also very generous and provided complimentary breakfast and drinks for the inconvenience, and Rick was even kind enough to send something we forgot! It is right off of I-5 with easy access, and the beds are very comfy! I highly recommend this hotel for comfort and quality of staff!!

We had an excellent stay (12 nights) at Holiday Inn. The staff were so warm and welcoming, especially Laura in reception and Jared in the restaurant. My kids loved the heated pool and the breakfast. I also enjoyed the gym. The hotel was decorated sweetly for Christmas with a hot chocolate station and a gingerbread house contest. The rooms are comfortable and clean. The shower was wonderful. The only part I didn’t like was that I had to ask for our room to be cleaned everyday. ||Overall, it was a wonderful stay and I would return again in the future.

Excellent location, very clean, comfortable rooms. The pool and gym were great! Loved the buffet breakfast! Wish we would have known kids eat free but found out very last day. No trash cans that I could find outside facility and only very smaa as ll ones in side. Staff wasn’t very helpful in letting us know anything except where room is. There is a drink station on main floor that has so many different coffee, espresso, cappacino selections even hot cocoa and chocolate milk! Overall I would recommend you stay here! Great expeeriabce!

I’m rating 5 based on price and the room and facilities being as expected for that as well as great service. We booked third party and didn’t realize there was not a microwave in the room so they sent one over within minutes of asking. We realized one more mistake (our fault in booking) and Alexander fixed that immediately as well even though he wasn’t obligated. The breakfast was excellent. It’s $14 if paying separately if you don’t get a room that includes it but you can prepay $7 at the desk instead. (As of Jan 2026). I’ve included photos (actually I can’t figure out how to add photos. Haha) because we weren’t able to find them before on reviews. It was all tasty and a step above regular hotel breakfast for sure with thicker bacon and sausage and cheesy eggs. Plenty of protein options.

Nobody wants to do their jobs anymore. I called to inquire about early check-in so that my 2-year-old can finish a nap. Automated phone system asks if you want reservations or front desk, so I pick front desk. It transfers me to someone who asks my confirmation number and then says "oh actually you need the front desk, let me transfer you!" Which is what I selected in the first place. So they transfer me. I waited on hold for a half hour, long enough to literally ARRIVE at the hotel from the airport. The parking lot is completely empty. I walk into the front desk STILL ON HOLD and the lady casually walks up drinking her water bottle, no phones ringing, and tells me oh actually you'll have to wait another hour because the rooms aren't ready they've been too busy (with who? The lot is empty?