Holiday Inn Express & Suites Park City by IHG
Park City, UT · Hotel
- Address
- Holiday Inn Express & Suites Park City by IHG, 1501 W Ute Blvd, Park City, UT 84098
- Phone
- (435) 658-1600
- Website
- www.ihg.com/park-city-utah?cm_mmc=GoogleMaps-_-EX-_-US-_-PKCTY
Holiday Inn Express & Suites Park City by IHG is a hotel located in Park City, UT. It is one of 153 hotels listed in Park City. Its 4.3-star rating is slightly below the Park City city average of 4.4 stars. There are 10 photos associated with this location.
Customer Reviews
Good value and friendly staff. Located in downtown Park City. Modern rooms with lots of ports for electronics. Free breakfast with lots of options. Within walking distance to a variety of restaurants and large number of retail stores. Liked the policy of welcoming dogs in their establishment although we were not traveling with one. We had to cancel one of our two reserved days and it was as easy as a quick call to the front desk.
My visit included no hot water and a blow dryer that didn't work. So, I took a cold shower and did my best before my meeting where I was the presenter. I called the front on both and was told the boiler quit. They never sent up a new blow dryer. What is most frustrating is I didn't hear much concern or apology for either. You pay nearly $200 for the night and you think you might get some empathy when a major deliverable for a room (hot shower) isn't available. Nothing offered to compensate for their fail and I didn't have the time or energy to argue before my presentation.
We stayed at this hotel from December 23–26 for a family Christmas vacation. The location was great, and the rooms were clean and comfortable, which we appreciated. Unfortunately, our experience was negatively affected by ongoing issues with inconsistent hot water during the first two days of our stay. We attempted to call the front desk multiple times, but no one answered, which forced us to go downstairs to speak to someone in person. When we arrived, we found the employee at the front desk sitting with his feet kicked up, which was surprising given that guest calls were going unanswered. We were told the water heating system needed to be restarted and that it would take about 30 minutes for the water to heat back up. In reality, it took nearly an hour, and the same issue happened agai
Left a baby blanket behind occidentally. Called the front desk to be connected to housekeeping it was 3 or 4 pm. They told me to call back in the morning. I called back showed and up at 8 AM. They told me they did not have it. I asked if I could look through the laundry (the hotel was virtually empty the day before) and the trash. They told me the trash had been taken out and that they did not throw it away and that I should look again at home because it had not been left behind. I’m 1000% it was left behind on the pillows. Why else would I drive a hour back to the hotel? Why not just place it in lost and found. The person at the desk was condescending and told me I was wrong and needed to triple check at home. Positive they threw it away because it was well worn. So disappointing and
💻 Bad Internet for a 4-Week Stay: Holiday Inn Express in Park City, UT I stayed at the Holiday Inn Express in Park City for an extended period—four weeks—and the single most frustrating and debilitating issue was the terrible internet service. For a short stay, bad Wi-Fi is an inconvenience; for a long-term guest, it's a critical failure. The speed was consistently slow and unreliable. I constantly had trouble with: Video Conferencing: Frequent drops and freezing, making remote work nearly impossible. Streaming: Unable to reliably watch movies or shows without constant buffering. Basic Browsing: Even simple website loading was frustratingly slow at peak times. When you are committing to a full month at a hotel, reliable high-speed internet is an absolute necessity, especially in this
Accessibility & Amenities
Services
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