Holiday Inn Express & Suites North Brunswick by IHG

I had a positive experience at this hotel. It was my first visit, and I enjoyed it. I appreciated most of the aspects of the hotel, including the immaculate cleanliness, friendly staff, and excellent services. There were a few things that were out of order, such as only one lift working, and we had to ask reception about the pool, possibly due to ongoing work. The only other aspect I didn't like was the service during breakfast; guests had to request refills, and when my wife asked for egg whites, they said they could not make it, while the next day they only offered egg whites. Nevertheless, it was a good and great hotel overall. I find more positives compared to negatives and will return when I visit NJ.

I’m so glad I found a last minute reservation at the Holiday Inn because of how beautiful and clean the rooms are, whoever is cleaning the hotel, made me feel as though the hotel is brand new, you can see this as soon as you enter, the rooms themselves, and the bathrooms. Everything is spotless. Friendly, very helpful and honest staff. I had booked a 2 queen bed room but the system had a mix-up and we ended up in a king suite with 1 bed for my family of 4. The night shift manager went out of his way to find us a room effortlessly and hassle-free. This gentleman at the front desk who works the night shift (3rd shift), deserves a raise and promotion. I also accidentally left my wallet at the front desk and he returned it. He gives off a very welcoming and genuine vibe, as soon as I got here

Positive: I have stayed at this hotel many times. It is clean, convenient location, good breakfast and pleasant staff. Negative: No

Cynthia at the front desk was amazing! She was very friendly and helpful. The rooms were clean. They have hot breakfast but we didn’t have it. There’s not much in the area but there’s a Sheets and geocery store next door. They did not have many food options at the hotel. Overall a great hotel.

We stayed there last week. The booking stated that breakfast was included and there was an indoor swimming pool. Yes, breakfast was provided. Upon check-in, we were told at the front desk that the water in the pool was cold. Naturally, it was impossible to swim there. I wouldn't have booked this hotel knowing this. We are very disappointed. The hotel did nothing to compensate for this. The swimming pool was the main reason we chose this hotel. Regarding the cleanliness of the room: there were black hairs everywhere – in the shower, near the microwave, on the sink – it was very unpleasant.