Holiday Inn Express & Suites Nearest Universal Orlando by IHG

I just finished a four night stay here this past weekend while visiting universal studios and I had to leave a good review. Our stay here was honestly great! The staff at the front desk were always friendly and willing to help and answer questions. We had several interactions with them and they were kind, smiling, making jokes with us, and happy to help in any way they could. The location is great if you’re going to universal studios especially with the complimentary shuttle that was easy to reserve even with the mobility scooter I use (the shuttle drivers were super nice too!). The rooms were cleaned every day including making up the bed and providing fresh towels. I only take away one star because some places like the shower had some of those dirty spots in cracks that have been there so

The Staff and GM were very friendly and accommodating. Our room was very nice and clean. House keeping was on point. The Breakfast was very good and had a wide variety of options each morning. It’s extremely close to the Parks with a complimentary shuttle that has several different drop off and pick up times. I highly recommend it.

The place is good in that they are close to Universal Studios parks with free parking and breakfast. |The place must be sold out every night and shows with the attitudes of some of the staff. |We came early since I dropped my boys off at Universal the morning of our check in. |I stopped to get a coffee at one of there machines and one of the staff members cleaning up the breakfast and coffee area was put off that I was there, even though the coffee area was outside of the breakfast room. |When I ask to put in a room request calling the front desk, it was met with, We are sold out tonight and there’s no guarantee of that. Not even wanting to accommodate me. What really stunk was the next morning coming down to schedule the Universal shuttle at the Universal desk across from the checkin de

Staying at this Hotel was an absolute delight! The moment I stepped in, the warm welcome from the staff made me feel at home. My room was spotless, with a cozy bed and modern amenities. The breakfast buffet offered a wide variety of delicious options. The hotel's location is also a big plus, with easy access to major attractions. I highly recommend this hotel and can't wait to return on my next trip!

gave 2 stars overall. location is great right across the street from universal, $7 lift was pretty good. shuttle to the park was good and convenient but last shuttle back is 8pm- why when island of adventure closes at 11pm and why have 8pm when Rock the Universe could place you back by 1am. Lift or Uber is essential at that point due to another 2 miles walking after 15000 steps from the park all day. two stars due to the flithy room, double beds are like Full size so they saw sleeps 4, more like 2. floors were so gross, a wet wash cloth cleaned a spot with just water so you know they dont mop. the bathroom baseboard and water pipes were covered in dust like the back of a water heater closet. simple to correct and gross not even dusting is happening at this hotel. we will not stay here agai