Holiday Inn Express & Suites Hood River by IHG

We stayed here to go on the polar express train ride, and the staff was incredible from the people at the front desk (who provided utensils for their store food long after breakfast) to the main engineer cleaning the hot tub when he realized the water was cloudy. The ring were very clean and comfortable. Thank you to the housekeeper who cleaned our room before and after we stayed. Everyone we encountered at this hotel was great and the rooms were brand new. We will definitely be back

Everyone was very nice. Rooms were very nice with comfy beds. Big bathroom, swimming pool and a hot tub. We took all if it in. The staff there is very kind and professional with a kick. The young lady from Texas was a hoot to talk to since I am from Oklahoma. It was a fun time!

This was a decent hotel for the price. When we got there we were greeted by Josh (very nice guy). We went to are room on the third floor. The view was just a building but I did not really care. The beds were nice and comfy. The couch folded into a bed and was a bit uncomfortable but it was not bad enough for me to not sleep on it. The pool was a bit of a downside to the place because it was like a polar plunge but the hot tub was very nice. Now the reason this place got four stars is because the treadmill was NOT working 😞, even worse it was the only thing not working it could have been anything else but it HAD to be my favorite work out equipment. But the breakfast was pretty decent for a hotel breakfast (the froot loops were fire🔥) |This place was nice four stars is a bit generous but I'

I sent this directly to the hotel several days ago, with no response. I was a front desk manager for 10 years. Some issues happened while I stayed and I was unsatisfied with the following. 1. When we checked in, we commented how the lobby was very nice and inquired how old the hotel was, as it looked new. She couldn't be bothered to answer our question. Just a shrug. 2. I asked what time the pool closes (it was 930). She told me 11. Awesome. We went and changed and headed down to the pool. Once there, we realized there were no pool towels and we hadn't brought any bath towels from our room with us. 3. I went to the front counter to ask if we could get pool towels, or at least bath towels so we didn't have to go to our room and use the ones for our shower after the pool. The girl at the

Room and the bathwoom were very clean. Had a comfortable stay. Bed size did not feel like queen, it was a full size bed. My biggest complain was the breakfast. It is supposed to run till 9:30am, but at just 9 the eggs and potatoes ran out and they said they wouldn't refill it. Breakfast is part of the room charge, nothing comes free. So it was very unprofessional and cheap for them to not have the main breakfast items even till the entire service time. If they dont want to keep breakfast till 9:30, they should change the timings, not stop service