Holiday Inn Express & Suites George West by IHG

Front Desk was very responsive and courteous. Had a couple of minor isses with the room: 1. Room door lock needed a battery or something. Had to make antrip to the front desk each time I needed in my room, then they opened with a key 2. Bedside clock: Could not change the time... It was about 5 hours off. 3. Shower Head: Middle section of the head was corroded, so water only sprayed from the outter ring. Not a relaxing shower when your get sprayed in shoulders, but not in face ir hair! 4. Hair Dryer: Rear vent fell off Had to work with it to get it to stay on. Bed was great!

Positive: Location Negative: Breakfast was poor. No cereal, no bananas on some days. It appeared to be the same food served every day, just reheated. Almost inedible. There was a dead cockroach in the stairwell that was there for 3 days until I said something.

After visiting the place you can definitely tell the reviews are fake just to get a higher star rating. It’s a really old run down property hallways and rooms stink the shower heads are fully of green mildew breakfast is all frozen TVs are old you don’t get any local channels the towels are stained your better off driving 30 minutes from a better hotel I recommend Alice or even needs to be renovated microwaves and fridges are dirty the chairs in the room when you sit in them they go to the floor I checked the dates on mattress and they are expired just a really really bad place to stay

I do not recommend staying at this location. While the staff was great, our experience was not. Our first room had a huge bloodstain on the mattress and the door would not properly close. The stain looked like someone had attempted to clean it so the staff clearly had knowledge of it and was okay letting guests sleep on it. The lady at the front desk was very apologetic and great in helping us get into a new room. In our second room, the toilet was laying on its side in the middle of the bathroom. Clearly not going to work either. Went back to the front desk and was given a third room that was at least cleaner and had a functional toilet. Definitely would not recommend staying there to anyone.

BEWARE OF OVER CHARGING !! If you leave a case of water and dirty towels on the bathroom floor they will say you never checked out of the hotel. Supposedly 4 house keepers seen this and determined the room was still occupied . Well first thing tells me is your not cleaning the rooms if it wasn't cleaned by the first house keeper. Also no clothes no suitcase no person in the room and yet it was occupied but a case of water and hotel dirty towels!! Sad excuse for a hotel!! Never will stay there again , don't recommend anyone to stay there either.