Holiday Inn Express & Suites Elk Grove Central - Hwy 99 by IHG

Location was good & close to major shops & stores. Easy access to freeways. Hotel was nice & clean. Requested a room on a higher floor away from noise & was granted. Room was clean & well equipped. A little outdated but nothing to complain about. Shutter window coverings instead of curtains led to some light from the parking lot to enter. Occupants upstairs were a bit heavy footed but didn’t interfere with sleep. Breakfast was until 10am that’s good for late risers. Food was good with several options. Hotel employees were courteous & professional. I would recommend this hotel to others.

First, booking with Trip.com was a mistake. Don't do it. The site switches your dates and then there is no one to talk to for correction. Their appeals process is flawed and bs. They will not give you your money back nor correct the error. Now on to this property. It is DIRTY. The outside was littered with garbage and cigarette butts. There was heavy equipment just left outside hanging over the walkway. The lobby was dirty and didn't appear to have been cleaned in some time. I know, we should have left but we were exhausted and had booked a second time through a more reliable site. The room smelled like dirty construction workers had been living in it prior to our arrival. Initially we dropped our bags and went out for much needed food. Mistake. By the time we got back we just

This holiday inn express is well run and the rooms are in great condition. Staff were helpful and fast, even when I was checking in late. Note that you need to give your license plate number for parking. The lobby has lots of seating and two guest computers with a laser printer. My room was spacious, although the lack of seating is annoying when you're taking shoes on and off. The beds are a nice medium firm with no issues and good linens. I appreciate the newer clock radio with USB-C PD charging. It took a few minutes for the thermostat to respond to me, but it had all the adjustability I needed, and the air conditioner wasn't loud at all. There are the usual amenities in the bathroom, along with a generous supply of towels, although they're rather thin and rough. The shower got

I enjoyed my time there at this hotel. My bed was so comfortable, I didn't want to get out of bed. I love the space in my room. I only had one issue which is the bathroom door, it stays closed. I have to put the trash can in front of the door so that the door wouldn't close. Other than that, I enjoyed my time there. The ladies at the front desk was so kind and friendly. I also like that there are many restaurants and shops to go to.

Stay away from room 256. The first comforter for the pull out had blood drops on it, got a second one, which was torn. Did ask for a different room after first going in but was told there weren't any more. Did not notice the peeling wallpaper and BLACK MOLD in the bedroom until kid was already in bed asleep on sofabed, so slept poorly worrying about the mold. Breakfast was clean, well stocked, and staff were nice. Won't stay here again, and am more than a bit peeved that the room cost $180.00+ taxes and the 20 year old decor is literally falling off the walls showing BLACK MOLD