Holiday Inn Express & Suites Denver Northwest - Broomfield by IHG

I want to give a great shout out to your front desk representative, KUSHUM. I had booked our room for the wrong date and we showed up and she got it all changed and got us in a room without any hassles or complaint. She is extremely confident and has great customer service skills, I cannot say enough how refreshing this was. We deal with many hotel representatives and she most definitely stood out. She is an asset to your company and should be highly regarded. This made our trip very pleasant as it was a last minute trip to see a Buffs game.

This was our second stay at this location. They left a favorable impression on us with our initial stay, so of course I booked here again for this most recent visit. The staff were very willing to help when we required their assistance and other than our A/C unit not really conditioning the air so much as blowing it around, we found the room met our needs. The water pressure in the shower was adequate without abrading off the outer layers of skin. The bed linens were fresh and the pillows malleable to our needs. This is our go-to hotel for our trips to CO.

Positive: The desk staff was friendly and so helpful. Our room was very clean and comfortable. Negative: No

Very clean Like the long sofa against the window and the desk with chair Stayed for 5 days; very spacious and quiet room; lots of cupboard, drawer and shelf space. Love the small foyer before entering the bedroom- with a microwave, coffee maker and bar fridge. Also a full length mirror!! Bed was very comfy- with4 large pillows ( 2 soft, 2 firm) Bonus: room is cleaned every day without asking! I liked the thermostat/heat/AC that was fully adjustable and the fan that I put on continuous as a ‘white noise’ at night Breakfast was quite good- lots of choices Love the coffee machines - you get a fresh hot cup of coffee 24/7 There were a few minor maintenance issues that were fixed when I told reception-which was great Fantastic location-it’s close to my kids in Lafayette Always someone at

2/15-2/16 2 night stay was fabulous!!! This staff rocks!!! Far better then any Holiday Inn Express across america!!! We travel shipping race cars everywhere. ANTHONY and JACKY were accomodating!! The cookies, lemonade, breakfast and the gift bag stood out!! This place is amazing!!! We travel here often and BROOMFIELD will now be our hotel for Denver. THANK YOU!!!!