Holiday Inn Express & Suites Chanhassen by IHG

I stayed here 2 non consecutive nights in 2 separate rooms, pretty standard accommodations. Pros: I was pleased that the king size beds had king size pillows rather than extra queen size pillows like other hotels. Rooms and hall ways seem to be clean. Room curtains offer very good privacy Staff was respectful. Bunch of choices for breakfast that look very tasty. Negatives: both rooms had some outlets that didnt work To get full room lit up you need to turn on just about every light. The pool is only 3 1/2 foot deep Also not that there are pictures of a water slide and that Does Not exist anymore. Hot tub wasnt cold but it could certainly be hotter and still safe. The placement of the handicap lift into the hot tub blocks the pool view so if you're a parent it makes it difficult to watch y

The good, our assigned room seemed clean except for water glass stains on the wall table next to the bed. Towels were clean and heavy, bed linens were clean and carpet looked new as well as a settee in the room. Room was extremely quiet. We very much appreciated the hotel for their NO PET policy, I can’t tell you how many hotels have been ruined since accepting pets. Filthy, smelly rooms that are terrible for guests who have pet allergies. |The bad, WiFi was terrible, kept losing it while trying to use it. Took forever to reconnect ! I assume the renovations will include new carpet and furnishings in the breakfast and lounge area. Carpet was filthy as were the chairs to the tables, the couch and occasional chairs in the lounge. Hopefully the breakfast area will include a flooring that can

My stay at Holiday Inn Express was excellent from start to finish. The check-in process was quick and friendly, the room was clean, comfortable, and well maintained, and the bed was great for a restful night. Breakfast was fresh and well stocked, and the staff was helpful and welcoming throughout my stay. The hotel was quiet, convenient, and made traveling stress-free. I would definitely stay here again and recommend Holiday Inn Express to anyone looking for a reliable and comfortable place to stay.

The hotel is nothing fancy, but it’s clean and affordable …looked like it was in the process of being updated inside. The breakfast area had lots to choose from but the bacon and sausage were very salty, and I had to go to the desk to find someone to refill the scrambled eggs and cinnamon rolls. The bedroom was very comfortable and the room was very clean. There was some white paint double the cross part of the carpet, and a few lightbulbs are missing from the lamps, but other than that it was very nice.

Our room was clean and quiet. All the ice machines were broken down (12/27-12/29/2025) and one of two elevators was down as well. Typical breakfast from 6am-930, maybe 10am. We would stay here again. Lots of food options nearby. We Doordashed one meal because of a blizzard and it took almost two hours :(