Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Everything was nice! The employees were friendly, the room was clean, and the location is great. The bed and pillows were extremely comfortable and the room is what I would expect from a Holiday Inn Express (Diamond elite, so I know these rooms!). Breakfast every morning was hot and fresh with a nice variety. As a side note, I’m really glad that this property had signs and artwork from the nearby Indian Pueblo Cultural Center displayed in the lobby. It’s nice to know that IHG allows properties to express themselves and their local culture! For those who need stronger coffee than what the dispensers offer, there is a Starbucks within walking distance right next door! 10/10, will stay again!

The room was very nice and very clean. I felt very comfortable at this hotel. So comfortable that we decided to do a late check out. There’s so many options of places to eat within 10-20 mins away. Starbucks is right across the street, literally 10 steps away. Gas station across the street, I was able to fill up right before hitting the road again. I’d definitely stay here again and highly recommend this place.

10/7-10/10/25 I am an IHG member. I Booked this hotel in March to ensure having a nice room for the Albuquerque Balloon Fiesta. Stayed in room 330. The hotel had to reboot there system for the door key to work. The door had no piece tin the peep hole so you looked straight into the room. The door was scarred from prying around the locl. The swing safety lock was gone. The windows were so filmed you could not see out of them. Brought these things to the attention of the front desk 10/9 and was told there was no room to move us to because they were fully booked (thats why I booked six months ahead!) I requested compensation for this terribly substandard accommodation. The manager gave me 10000 points. BTW-the housekeepers key didnt work either so wed catch her in the hall to get clean towels

We were in Albuquerque visiting family. Being an IHG member, I pulled up their hotels and picked this one because the pictures looked good and because it had a very good rating. We had only booked for one night and we stayed in a very nice room. It was clean and quiet, even though the hotel was full. It turned out that we wanted to stay another night. The front desk lady, Beth, worked very hard for us to be able to stay in the same room for that second night, which we did. The breakfast area was very clean and well stocked with great stuff. All of the staff that we encountered (front desk, cleaning, food) were very pleasant, friendly, and helpful. There's no need for us to look around for future lodging in Albuquerque - we will book this place. I highly recommend it. It was well worth it a

It's a decent holiday inn as long as you weren't hoping to have any of the included breakfast. Nobody started refilling anything until an hour and a half into the breakfast time. Only 1 coffee machine was functional because the other one needed the grounds cleaned out. Couldn't find anyone to help with that. Otherwise the room was clean and the bed was comfortable and there are other places to eat in walking distance.