Holiday Inn Express Stuart by IHG

I travel from Miami to Stuart often for work and usually stay at another IHG property closer to my office. This time I decided to try something different, and I am so glad I did. From the moment I walked in, I could tell this place was different. The hotel was extremely clean, modern, and very well kept, but what really made the experience was the team. Hiren and Henry were absolutely exceptional. They were professional, welcoming, and made me feel genuinely taken care of the entire time. What really stood out was when I found out last minute that I needed to extend my stay by another night. With limited availability, they immediately stepped in and made it happen. No hesitation, no stress. They handled it quickly and made me feel like a priority, which meant a lot. Because of this, thi

We stayed at Holiday Inn Express Stuart for two nights in February and ultimately checked out early due to the totality of issues we experienced. Our original reservation was confirmed under a specific rate. The hotel sent an email stating our reservation would be cancelled at midnight if our credit card was not updated. However, the reservation was cancelled less than 10 minutes after that email was sent — despite us actively communicating our arrival time and immediately working to update a compromised card. We were then forced to rebook at a significantly higher rate. During our stay, ownership came directly to our room multiple times raising his voice and arguing with us about basic requests such as towels and assistance with a clogged toilet. This created an uncomfortable and intimi

Strong irritating smell of mothballs or bug spray in halls but unbearable in rooms. Surprised IHG will allow this, as I got no sleep for $200 almost and left at 3:40 a.m. to drive home, even though I was hoping to sleep and drive the next morning. I am older and not comfortable with having to drive in the middle of night. Asked for call from mgr but didn’t receive one. I would like a full refund, as this is the worst hotel experience of my entire life.

The location was very close to the I-95. A great location if you need a place that won’t pull you too far from your road trip. I stayed there with family. Check in was easy. Luggage trolleys were available. Parking was included and convenient. The rooms were clean and comfy. We got a great night’s rest. I wish the towels were bigger and fluffier. I also would have preferred more charging ports for devices in the rooms. The check in and check out staff was excellent. I would stay there again. Also, enough dining options within walking distance. A chain donut shop and the best Italian restaurant are Next door . Worth visiting again !

Everything stink: the lobby, the room, the beds, just smelled… weird. Then, after unpacking and ready to shower before hitting the hay, I found this dirty washcloth hanging from the shower bar. I would have left if my kids were not already sleeping. Also a very large party was booked around our room who were talking at very noisy level from 9:30-10pm keeping us awake — not necessarily the hotels fault but being on the first floor and next to lobby, I would have hoped the front desk would kindly let them know to keep it down. Do not recommend at all.