Holiday Inn Express Santa Rosa North by IHG

I recently had the pleasure of staying at this hotel, and it met most of my expectations. From the moment I walked in, the staff made me feel welcomed with their warm, professional, and attentive service. Rosalinda & Letty were very helpful. Check-in was quick and seamless. The room itself was well maintained, and thoughtfully designed. The bed was incredibly comfortable and the overall atmosphere was quiet and relaxing. I was able to get a good night’s rest even next to the elevator. The hotel’s facilities were pleasing. I liked the tables by the pool, felt impressive. The common areas were clean and inviting. Breakfast offered a decent variety of hot dishes. If you didn’t want that, there is a breakfast place (Sam’s) right across the hotel that you can walk to. I appreciate the small

Positives: Staff are polite, professional, thoughtful, kind AND very helpful. Room was clean and in great condition (no wear and tear). The breakfast was delicious and plenty. Negatives: There was no place to leave a tip for the fabulous food staff.

The staff was more than lovely and attentive. The room was very clean and the shower was fabulous! Breakfast was delicious and fresh, with multiple options to choose from. I would 100% stay here again

Compared to other establishments of the same brand, the rooms here are small and cramped. Just enough room to maneuver around the bed, but no comfortable place to set luggage. Housekeeping was bustling in the hallway and even knocked on our door even though we had requested a late checkout. This is a huge pet peeve as it doesn’t take much energy to communicate that request. Guest restroom offered a shower option only. With traveling as much as we do, it makes me cringe when an establishment that prides itself on its brand’s reputation, offers TWO large towels in the lavatory. Cheaper hotels still supply two per guest. Absolutely ridiculous. The overall hotel was clean, but for the price, we would not stay here again.

Check-in at the front desk was quick and easy. The room was very clean, and the staff were thoughtful enough to provide three towels since they knew there were three of us staying. Breakfast was plentiful and well stocked, and there was plenty of parking available. The location was convenient for the attractions we wanted to see, and checkout was just as simple as check-in. I’d definitely stay here again.