Holiday Inn Express Newington - Hartford by IHG

Sometimes luxury isn’t just about fancy décor or beautiful spaces. And trust me, this place is absolutely stunning. But the real luxury here is the people. I can’t even put into words how welcomed and taken care of I felt. Even though my stay was short, they made it feel like home in a way that’s hard to explain. Paulette and Shannon were incredible, and the kitchen and housekeeping professionals were just as amazing. Every single person went above and beyond. They treated me like royalty, honestly more than I ever expected or even felt I deserved. I truly can’t think of another place where I’ve been treated with so much genuine kindness and care. It wasn’t just great service. It felt personal. And that’s something really special.

Booked well before check in time but unfortunately didn’t arrive to 11pm tired and ready to lay down. Just to be told upon check in that the room assigned to me is marked down as “dirty” and that he apologize. I was told I could not get a new room. However, morning staff said that a new room was more than possible. I told the guy I’m not even gonna step foot in the room. I will leave and come back so you can do what you need to since another room not possible. so come back at MIDNIGHT And still had to sit and wait for the guy to come to the room to pick up the previous sheets and pillow cases he left in the middle of the floor and stuff. And for the inconvenience I was given a can of Diet Coke (I do not drink soda) and a small bag of chips that I didn’t eat either. And the fridge did not

Staff is friendly and helpful, especially with restaurant suggestions. Nice room and accommodations.However our room was not served. Great breakfast. The hotel is clean!

It is hard to rate this hotel because the facility is good. However,it's located in an area where there is no real public transportation and one must depend on Uber for everything. It is also an area where walking. Is done at ones own risk due to the lack of sidewalksYou do it at your own risk. On the positive side, the breakfast is really good with a great variety to choose from. You can't even make your own pancakes. He's a very quiet facility and it's a great place to relax. I just wished the hotel had more options to assist the guests with transportation that doesn't involve the kind of money and required to travel by Ubers or taxis. I don't think Hartford supposed to have a bus line. You'll be lucky if you run across a bus near that hotel.

Very pleased with the hotel! Didn’t get to check out the pool as we were there for a wedding and didn’t have the time. Breakfast was good imo, good amount of variety. I liked how the curtain was