Holiday Inn Express Gaffney by IHG

Nice to see this place back on the right track. I used to stay here often, but it really was starting to go downhill in cleanliness. After this visit, I can see that a change in the quality of staff has really helped this place ! Brandy in particular and the young blonde lady who checked us in (whose name escapes me at the moment) were outstanding - very friendly, kind and most importantly, professional. It was sad to see such a nice new hotel going down the drain, but with people like these two and the brunette who has always taken good care of the breakfast area I’ll surely be back.. Whoever hired these three did a great job !

We stayed for two nights in Gaffney due to the location of several Revolutionary War sites. The room we comfortable and the breakfast decent. Joe at the front desk was so very helpful. He gave us some wonderful tips about the area and was so cheerful.

There aren’t many options in the area. Rooms were limited due to Limestone College graduation and move out/shut down. Hotel was very busy and only one elevator worked. Beds were very comfortable. Room was not clean. They did not vacuum under the desk so there was a 1/2 of a muffin and crumbs everywhere. Huge red drink stain on the carpet. The bathroom vent fan did not work and hairs everywhere in the bathroom. The shower curtain was old and tabs broken at the top. The handsoap was empty. My husband went to get more towels and they were accommodating. The lady working the breakfast room on Friday morning was awesome. The man working Saturday and Sunday was not. Very loud not professional at all.

Very clean hotel, we stopped for the night while traveling. We had an issue with the reservation and the person at the desk handles it immediately, after IHG customer service couldn't. The breakfast was hot and had an adequate variety. Would definitely use this hotel again if in the area.

The bed was comfortable. The room was clean. The fixtures were in good condition. The breakfast was ample and hot (kudos for the fun automatic pancake machine, and kudos for having sugar free syrup, etc.) All in all a decent IHG