Hilton Garden Inn Tallahassee Central

We had a nice comfortable stay. The hotel is nicely updated and undergoing some additional improvements. What really made the hotel great, however, was the hospitality and customer service. Every staff member we encountered was pleasant and helpful. Sophie at the front desk was awesome. She is very guest oriented and goes above and beyond in making sure they have a great stay. If the hospitality industry and hotel management are her thing she will have great success.

My mother stayed at the Hilton Garden Inn Blairstone Road in Tallahassee FL. It was an unexpected stay in Tallahassee due to an emergency. She was not sure how many nights she would stay. It was a very late check-in and after having an issue with the room she addressed the concerns with Lauren the following morning. Lauren was professional, courteous and displayed empathy regarding the situation. She went above and beyond to ensure there were no issues with my departure and offered a warm breakfast. She also ensured my concerns are to be addressed with upcoming renovations. If it was possible to clone Lauren my mother would do so and have a Lauren at every Hilton hotel. OUTSTANDING JOB LAUREN!!!

Positive: I am still waiting for a resolution to my issue at this location. We reserved a room with two bed and we got a room with one bed, they told me that they refund my money and it has been weeks now, still waiting. Please some one call me and I have pictures. Negative: Our room.

A nice enough hotel--not fabulous but perfectly nice for most purposes. I was given the option to choose my own room and was very happy with it, quite spacious. Lauren at the front desk was very friendly and helpful. Only strange thing was the complete lack of housekeeping service. I was only staying for two nights, so not a huge deal, and I'm sure Lauren would have given me extra towels or whatever if needed. But this could be problematic for those who expect to have their bed made, fresh towels, etc., each day.

Austin at the front desk as well as all staff working the front desk were so kind and professional. Stephen (food and beverage) was awesome and so helpful too! The hotel was clean and decorated for the big FSU/Alabama game this past weekend. Very cheerful and inviting! My family and I always stay here and this is why… our home away from home. Thank you- well done! Once again a great stay with a wonderful staff! Update: Nov. 2025 Once again another great experience. The staff are the stars! This time it was Mr. Tommy who stole my heart. ❤️ So kind and helpful he was. Also wonderful and worth noting: Susan, Amber, Clark, Steven and Lauren. The people make this hotel what it is… nothing beats GREAT customer service! ‼️