Hilton Garden Inn Atlanta North/Johns Creek

My stay at the Hilton was excellent. The room was clean, comfortable, and exactly what we needed. The location couldn’t have been better — close to the gym and plenty of shopping, which made everything easy and convenient. What really stood out though was Candra at the front desk. She was the cherry on top. Welcoming, helpful, and genuinely friendly — she made all the difference in our stay. Service like that matters, and she delivered. Thank you, Candra. We truly appreciated you.

I checked in on 2/27. When I went into the room, there were more than 20 ladybugs. The front desk switched me to another room, but the second room also had ladybugs (though fewer) and a broken toilet. When I asked for another room change, a different staff member was rude and said it would be the last change because other guests were checking in (it was after 11 p.m.) She also told me the doors are open 24/7 so they can’t prevent ladybugs from flying in, and that ladybugs are not harmful. Harmful or not, this is a hotel. I expect a clean room without insects and with working facilities. It’s especially ironic when the HGI Promise states the following, “ Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any hotel team member know, a

I stayed at the Hilton Garden Inn for one night while visiting a friend nearby in John 's Creek. I arrived late and also checked out early. If you're looking for a hotel in the Northern Suburbs away from the hustle and bustle of Atlanta I recommend this hotel. A safe place for your family if you're worried about Atlanta. Sort of located in a business park nothing really right next door but plenty of stuff nearby. A Kroger grocery store is really close and plenty of restaurants are located nearby. |I really liked the hotel and was surprised they were playing FOX News in the lobby. One would think in all places especially Atlanta they would have CNN on the tv. The staff were friendly and helpful. I wasn't able to use the gym or small outdoor pool. The room was nice and it seems the

Positive: The location was close to where I needed to be. Negative: Room had bugs and multiple bugs not just one. Crawling on the bed and ceiling. The water pressure is horrible the toilet handle has to be held down in order for the toilet to flush properly.

Tried to check in at 2:55 and she wanted to charge me $25...so of course I waited until 3.The tv did not work, had to call maintenance, he finally got it to work but volume was very low all the way turned up. So we just turned on CC and called it a night.Definitely need bed pillows. Bar was supposed to start at 4:00, bar tender was late...so we could only get beer and wine. The cook did serve us that. The food was delicious would definitely recommend the cheese burger with fries and chicken wings. Could not shower the next morning because hair was in the shower.