Hilton Dallas/Southlake Town Square

We stayed here during a family wedding and were pleasantly surprised by how lovely it was. The hotel itself was very nice and clean. The staff were incredible. All were warm and welcoming. We were flying in and attending the wedding the same day and needed to get ready somewhere. I called the hotel and the staff gave me my room early. I have never experienced that before. I am usually told it isn’t possible. It was so helpful! Otherwise we may have needed to get ready in a gas station. The hotel is also conveniently located near a huge outdoor shopping/dining center. Literally a step outside and everything is right in front of you. We enjoyed breakfast at a lovely cafe just a 5 min walk away. I was actually only there for a short time and I was so sad I didn’t have more time to shop! Will

The rooms were spacious and clean. The thermostat was oddly set so I couldn't cool room down. The fridge didn't appear to have a control to not freeze. That said, the girl is ideally located. It's local to most sites while being placed such that you're not swamped with high traffic. The food and bar services on-site were excellent and friendly. Staff were professional and attentive to our needs. We'll definitely come back. I would suggest upgrading to balcony-equipped room for that decompress time after a day of touring.

Good hotel in a great location. Friendly and knowledgeable staff. They charge for parking, which seems entirely unnecessary given the amount of free parking nearby. The diamond breakfast benefit barely covers half of the cost of breakfast, which is uncharacteristic of hiltons. Food (including breakfast) at the hotel restaurant is overpriced and we recommend walking to any of the nearby restaurants to eat.

We stay here at least twice a year, and it’s always a wonderful experience. Austin at the front desk is consistently amazing and provides incredible customer service — he truly makes us feel welcomed and taken care of every time we visit. Delance was also extremely kind and helpful while assisting us in the restaurant. The rooms are always clean, and the staff responds quickly and professionally to any requests or questions. The entire team creates a warm, comfortable, and well-run experience, which is why we love coming back. Highly recommend the Hilton Southlake.

From the moment I arrived for our corporate event, Hilton Southlake reminded me of what genuine hospitality used to feel like, warm, attentive, and effortless. Brandon from valet set the tone with his exceptional welcome: opening my door with a smile, rushing to greet me at the front entrance, and making me feel truly valued. That level of care continued at the front desk, where the team greeted me with professionalism and warmth. My room was spotless, and the turndown service was a thoughtful touch that elevated the experience. Every detail felt intentional and refined.||The banquet staff deserves special recognition, they were flawless throughout our breakouts, welcome reception, and dinners. Service was seamless, and the food? Absolutely first class. Kudos to the chef for delivering mea