Heritage House Spa

Direct Booking:|When I was looking for a getaway, Mendocino came to mind and I came across Heritage House Resort & Spa's website. They had a special promo code and I'm glad I booked directly because they had more recent photos that reflected their beautifully renovated rooms and property. Had I booked through a different site, I might've been turned away by the negative reviews and dated photos. ||Trip & Room:|I booked this as a mental health & wellness trip to escape the city. I was overwhelmed with life and family and this was the perfect trip that helped me relax and recover! Shout out to DUCK at the front desk for his exceptional customer service. He was so helpful, friendly and very knowledgeable about the property and area. I was in one of the Carousel ocean view rooms with a tub and

Stayed for a long weekend and had a mixed experience. We stayed in a Sunset View room (Rm 17). Pros: Absolutely gorgeous views from the room and everywhere on the property! The bathroom was excellent with heated floors, claw foot tub, nice shower. Breakfast was good and included! Loved exploring the beach on the property with tide-pools. Cons: Our room shared a wall with another room and the soundproofing was non-existent. We could hear every word the other guests were saying, every word of their movie, etc. One of the noisiest hotel rooms I've ever stayed in, which is not what you expect at a property like this where you come to get away! I wouldn't stay here again, for this reason (unless I could get a room type without shared walls)? Two other minor room issues were- the roof leaked i

I just ate dinner there with a couple of friends. The food there is exceptional. Work your way thru the appetizers, they're great! Then dice into the Entrees, the chicken parm is superb, and comes with delicious fettuccine. The views are epic and live music is available on select nights.

Wow, what an absolute gem of a spa. First of all, this location is absolutely beautiful. Tucked away in the beautiful California redwoods, the views for this spa are absolutely stunning. We stayed here for 4 days during our honey moon and the staff treated us so kindly and made us feel very special. The room was beautiful and gave us full visibility to the gorgeous cliffs and waves. One thing to consider is that while you do have some WiFi access here, there’s no cellphone service for miles. We loved being able to disconnect, but that is something to consider. We could definitely recommend the couples massage, but in particular take advantage of a facial here. It was incredible.

We booked one of the cabins. It was dumpy and dirty (like old hair and grime in the shower dirty). The place was badly in need of a refresh — not even close to how it’s advertised online. I brought it up upon checkout, and was told to contact management. I have been trying for months to speak to a manager about the stay, and yet neither hotel manager (Sarah or Anya or anyone else) will return my calls or emails. I always believed that Heritage House had a special reputation but i will never stay here again. Incredulous.